user image

Lorraine McGhee

01 June 2023, 22:55

  • 1 Review
  • GB

Verified

CHARGED TOO MUCH

I had to get in touch with customer service and went on live chat. They were quick and efficient and sorted the problem out for me within 5 minutes. Superb customer care and service.

user image

Baldeep Sond

01 June 2023, 16:54

  • 1 Review
  • GB

Verified

I wanted to return items I purchased…

I wanted to return items I purchased online, for collection, however, I changed my mind the next day I went on the live chat thinking that It would have taken a very long time, but within a minute an agent named Charlie came on the live chat and then he resolved my issue within 2 minutes, pretty fast I have waited longer!

user image

Bef

25 May 2023, 22:29

  • 1 Review
  • GB

Verified

Very fast customer service

Very fast customer service. Also, very helpful with the problem of the order.

user image

Rhys

17 May 2023, 21:58

  • 1 Review
  • GB

Verified

Easy Communication

Quick response time and clear and precise information

user image

Nusharat Jahan

11 May 2023, 19:18

  • 1 Review
  • GB

Verified

Heeya Majnu

Heeya Majnu - Quick help and kind.

user image

Hanaxo

10 May 2023, 20:31

  • 1 Review
  • DE

Verified

Made an online order to collect

Made an online order to collect. The main item I wanted couldn't be got by the store. I requested to just cancel the entire order and be refunded. They did it immediately, very nice service received

user image

Nicola

10 May 2023, 16:35

  • 1 Review
  • GB

Verified

Excellent customer service

Excellent customer service via their online chat. Spoke to someone immediately and problem resolved without issue.

user image

Kiki

06 April 2023, 00:14

  • 1 Review
  • GB

Verified

Excellent customer service!!

Excellent customer service just wish energy suppliers had this level of customer service skills!! I’m impressed!

user image

Tea

31 March 2023, 01:09

  • 1 Review
  • GB

Verified

Customer service was excellent.from…

Customer service was excellent.from Isobel. Helped me track a package from a split delivery. Efficient, friendly and very helpful.

user image

Abbie T

26 March 2023, 00:32

  • 1 Review
  • GB

Verified

Excellent customer service

Excellent customer service, email responded to and problem sorted with a replacement order placed within an hour of original delivery. Thank you to Nadia!