Easy to use and great quality wash, highly recommend!

Excellent, environmentally friendly service. The website can be a bit confusing, but they have great customer service and can answer personalised questions.

Prompt and very helpful on the phone when I had to cancel an order.

I see some negative comments about this company but my experience has been fantastic. I had a designer jacket that been incredibly difficult to get cleaned. Visited many big named cleaning companies that have all been useless and not helpful at all. Messaged Oxwash regarding the issues I was having and they sent me a postal bag out straight away. Within a week I had my coat back looking like new. The price was fair too in my opinion. Highly recommend and will be returning.

We’ve now been working with oxwash for the past 6 months and can’t fault them one bit. I would honestly say the shirts come back looking better than when we first bought them. The attention to detail is second to none, with difficult stains being removed and finishing to the absolute top standard. The staff are responsive and friendly, a real pleasure to work with. All this done in a sustainable way while continuing to innovate and be market leaders! Oxwash are the future of laundry and I’m excited to watch them grow.

Expensive and poor quality service, I actually couldn't say if my stuff had been cleaned for certain, looks like they just folded it and sent it back.

Bed sheet and duvet sets, came back half ironed twice. I reached out to customer service and it took 3 days to get a reply where the offer was to reprocess my items. Which I found to be pointless as I had already used 1 set of the sheets. Overall negative experience in terms of promptness of customer svc and quality of the actual work done. The rider Andrej is the best part of the whole experience - super friendly and kind.

Had my favourite tie dry cleaned. Didn't check it when returned. Less than a month later went to wear it for a wedding, and saw it was seriously discloured and ruined. Oxwash refused to accept any responsibility, and after arguing they first offered to refund the £3.50 paid, then made the overwhelming gesture of a £5 credit (instead of the refund). Steer clear unless you want your clothes ruined and terrible customer service.

I was hoping that they could get the stain out of my mattress cover or at least would fade a bit. Other than that Im happy with the service.

As a (potential) colleague (unfortunately having to withdraw for my own reasons) and although not a customer (yet!)- Oxwash were assisting in every stage and clearly held high integrity and respect toward colleagues. Anyone who works for them should be incredibly lucky and if this is a reflection on their treatment toward customers, I commend them. PS best of luck Joe and Richard!