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Yatinkumar Patel

26 March 2024, 02:52

  • GB

Got email saying I’m approved wh then…

Got email saying I’m approved wh then asked fir£99 fee then asked for further200 saying it’s fir credit Breuer not mention this anywhere in the email that was sent. And never got the loan

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Shaun Chinn

02 August 2022, 18:11

  • GB

Do not use this company for loans they…

Do not use this company for loans they arnt helpful anymore since changing over from another company they don't care about your troubles or they are interested in is getting your money

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Mark Milson

27 April 2022, 05:09

  • GB

Keep well away I took 600 off them went…

Keep well away I took 600 off them went to prison I came out in 4700 debt they act illegally don't follow rules this company will go bust I can promise that

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Charlotte Hornsby

19 April 2022, 18:48

  • GB

Do not use them if you fall into…

Do not use them if you fall into financial difficulty they will make it impossible for you to pay off the balance. They are an utter disgrace avoid at all costs.

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Kay Eddies

24 February 2022, 17:01

  • GB

Avoid this company like the plague

Avoid this company like the plague. If you get into financial difficulty they aren't willing to help you. Tried to set up a tenporary payment plan which was affordable for myself and they refused it saying it wasn't sustainable for me and would take too long to pay off the loan.

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Northern Monkey

12 February 2022, 00:55

  • GB

Regulated by the FCA but dont abide by the rules

Geeenlight credit which trades as a varooma are regulated by the FCA but unfortunately do not abide by the rules. They secured a loan on my sons car without even making any proper checks on whether he could actually afford the loan. Of course because they didn't make any of the necessary checks my son fell behind with the payments and they attempted to reposses his car. In the end I had to raise a complaint to them on the basis, they had not stuck to a basic principle that all FCA regulated companies must agree to, which is to lend responsibly and make all the necessary checks to prove affordability. I raised a complaint to varooma providing all of the evidence that proved no checks had been made. Their compliance officer did not uphold my complaint and they continued with their bullying repossession tactics. I then took my complaint to the Financial ombudsman presenting my side of the case. Varooma couldn't even be bothered to respond to the information the ombudsman were requesting. I then had to raise a DSAR request asking Varooma to supply me with all of the information they hold about my son and what checks they had made. Thankfully they had no choice but to provide this information. Once I presented this to the ombudsman it did not take them long at all to uphold my complaint and decide in my sons favour. Varooma had no choice but to cancel the loan, refund back all charges plus 8% compound interest, return the log book and remove all negative information from my sons credit file The only good thing about varooma is they ate regulated by the FCA so you have some protection.

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Janine

09 February 2022, 18:23

  • GB

Verified

Fine if your payments are on time

Fine if your payments are on time, then they revert to bully boy tactics. The insolvency agency has told them my debt doesn't need paying due to bankruptcy. Every once in a while they will try and scare me into paying. They were fine when I was with them but this debt has been ongoing for over 2 years and they still contact me and are rude.

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Mandy

27 August 2021, 01:38

  • GB

Very easy and pleasant service

Very easy and pleasant service, would definitely recommend and use agaun

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MARK MORGAN

25 June 2021, 03:24

  • GB

Awful

Awful please stay away interest is horrendous how they have 5star is a joke people must be stupid if they think these are a good company

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Adrian Pocock

31 March 2021, 15:06

  • GB

I was extremely impressed by the way…

I was extremely impressed by the way that Varooma dealt with me as a customer. The process was seamless and the people involved were highly professional and genuinely motivated to exceed expectations. The desire to make the process efficient is very apparent. Excellent service with particular thanks to Sue who signed the contract. Adrian.