Verified
Horrible customer service.
I have a website with mettrr that is now screwed up and does not look professional. I contacted mettrr to fix it and half way through, they said the were leaving the office for the day and would get back with me at a later date. Meanwhile my website is online looking ridiculous. I called them yesterday to update my payment card, but that went very well with the same customers service people who left the office for the day today when I needed their help the most. I am looking for another web designer who has decent customer services. The customer service here is horrible.
Verified
I tried to make a website myself
I tried to make a website myself, but I was useless at it. I found Mettrr and they made it really easy and helped me through the whole process. excellent low cost company for small businesses
Verified
Must admit after a few teething…
Must admit after a few teething problem. We are there Juan solo the man who saved my website. Very happy now and thanks for sorting my issues out Last thing I need to contact and change. Y direct debit details.
Verified
NOT FOR ANYONE
one star is too much to give for the service i receive! I have asked several times to make changes, takes long long time and when it is done it is WRONG!They took the money and they are not taking responsibility for doing their job completely wrong! no skills, neither professional,developer or communication skills. They came with an excuse when I asked for refund in the beginning that I accepted the terms and conditions. Yes I have for the service I have been promised to get and I never have!These things are two sided.Not wasting my money i gave another go,Also they said they will look after me, nothing has changed they even asked me to pay for extras when asked changes and again the little changes weren't good also the ones which were good they changed to wrong ones. I am upset, and stay away from them. I will speak out loud everywhere on social media to save little businesses money, time and stress! I WANT MY MONEY BACK!
Verified
Big Thanks
You guys are the best. Thanks for your help.
Verified
Waste of time and money
We payed mettrr in advance for a year to build us website for our company. In the beginning they seemed like professional company. Half way through the process it turned that they cannot make a simple change with few words on a homepage (request was made for two words, bolded and boxed). After multiple calls and reassurance that they will fix, absolutely nothing happened. We were with mettrr for about 2 months and deeply regretted for doing business with mettrr. I have impression that they don't care much about customers. They ping ponged us with phone calls for about 2 weeks. Every time you call them ‘this phone call may be recorded for quality purposes’...what quality? We were promised a call back and nobody called. Website is unfinished. Now when we decided to cancel our contract we found that there are no $ return, we been with Mettrr for 2m and payed them for a whole year. We have to find and pay someone else to finish our website. What bothers us is complete ignorance about clients money and time. Somebody was payed salary at Mettrr but definitely did not earn it.
Verified
Very prompt service
Very prompt service
Verified
Happy with my website
Happy with my website, good job.
Verified
Great value
Great value I think Mettrr offers the best value for money on the internet. I am very satisfied with end result. Best of all you won't get emails or calls trying to sell you something you don't need.
Verified
Mettr has given me one of the best…
Mettr has given me one of the best websites out there customer service is top- notch when you contact them they are there right away to take care of every situation you bring to them and they are fast and responsive