Verified
I am really frustrated with this…
I am really frustrated with this company there have been problems every step of the way. The initial draft was the complete opposite of what I wanted and I put through a complaint. I had to send them word for word the text for the website. After a lot of confusion they designed a basic logo for me after I explained what I wanted. I have been messaging/calling them for the last 2 weeks asking for the logo in high resolution as I need it for marketing materials. I was told on the phone it would be done then I received an email on Friday saying that they cannot help because I provided the logo but they designed it! I was also reassured 3 times by different departments that my subscriptionwould not start until the website went live but this is not the case at all. I eventually got a refund for 1st month but not the second. Sales guy also told me they would makes sure my website came up on google search but it does not. It is very difficult to get hold of them on the customer service telephone number and most times you eventually go to voicemail. I really wish I had seen the other reviews before I signed up with them. Just received another email saying they cannot make the logo in high resolution and they designed it as a courtesy but I was promised a logo by the sales guy who I spoke to initially or I would not have subscribed.
Verified
Fantastic service 👍
Fantastic service 👍
Verified
Quickly done professionally!
Quickly done professionally! Web team had great follow up and supported me on every step. I was little nervous but the service was 100. I am recommending to family and anyone searching for a complete web package Team keep it up. Thanks to Charlie and tech staff. Event promoter Florida
Verified
First class service
First class service. Prompt actions & notifications. Helped me every step of the way. I now have a professional website. I have never attempted to make one. A big thank you to the mettr team for their patience. Highly recommend.
Verified
Professional and punctual and fast turn…
Professional and punctual and fast turn around time and patience to explain and guide through everything. Patience and did I mention patience. Affordability and no hidden charges. Si happy I found them
Verified
The customer service agents are very…
The customer service agents are very professional and helpful. As far as their ability to always meet my expectations on what I need for my website...hmmm, that definitely needs improvement. But overall, I am satisfied for what they've done for me. My website looks great.
Verified
Great service!
Great service!
Verified
Worst organization
Worst organization, untalented uneducated developers, I spent days providing them with the information, the put something together out of the box that does not reflect my organization, company name wrong, did not add provided logo, did not call at the schedule time, 1, 2, 3 drafts and still garbage. DO NOT ATTEMPT to get them to do your website, waste of your time, waste of your energy, waste of your money. NOT WORTH IT!
Verified
This is the worst organization I have…
This is the worst organization I have ever IN MY ENTIRE CAREER of over 40 years dealt with. the did not deliver and now they are holding my domain hostage. Run!!
Verified
Nice people
Nice people. Good products and service. Needs to be a bit more timely as far as phone appointments and updates to websites are concerned.