Verified
Wish they would get the name right…
Wish they would get the name right after telling them to get ex business partner off the web site and records as I am the one paying the bill from the start. Other than that very helpful I wish the staff could make a decision there and then and the Same with the amendments instead of raising a ticket.
Verified
Quick response and very supportive in…
Quick response and very supportive in getting website up and running.
Verified
Mettrr staff is great
Mettrr staff is great do not let negativity misguide you from choosing this company. They are fast friendly compassionate on the phone verbally and knowledgeable professionals. Mr. Travis, Mr. De'soto and the supervisor Mr. Guillermo and Mr. Lance all amazing and very understanding to the needs and desires I expressed. I highly recommend this company. Have patience and do not be so quick to write negativity about a truly positive company. My experience speaks for itself. I am impressed. Salute to the Mettrr staff. Big Thanks love from Golden Dragon
Verified
They promise to make changes in quick…
They promise to make changes in quick time and that is exactly what they go and do. They then call to ensure everything is okay. Excellent service and customer attention.
Verified
Great customer service but a very basic product.
My overall experience with Mettrr has been a good one. I have a few gripes with the product because I thought they could offer more than was made clear to me. The websites are basic so if you want something sophisticated you won't get it, unless they offer a more advanced product that I wasn't made aware of? The websites are templates much like you would find with most domain name providers like Godaddy. The difference being they do all the content for you, in reality you will need to rewrite the content to match your specific needs which you need to do through the dashboard and wait up to 24hrs for them to make the changes. I went into this contract with a vision of what I wanted and have only got a basic version of this which I can live with as a startup. Although I could have achieved this for much less and for the same amount of time I have put in personally. I am disappointed that I can't have certain features such as a place for customers to upload documents or download documents from the site, it's a pretty basic feature. I haven't asked if I can use google analytics but my guess is I can't. Mettrr's customer service is excellent which is why I have given 3 stars. They are very attentive and helpful. I won't be renewing after the contract is up as my business will definitely have out grown what Mettrr can offer me, unless of course they increase their product range.
Verified
Prompt and courteous service.
Prompt and courteous service.
Verified
CORRECTIONS
The staff has been courteous and accommodating in correcting the many errors but the errors are numerous. Many corrections are needed after each post. It seems no one proofreads the post. I have to point out differences in the original document I send and the content that appears on the website. Unfortunately, searches for flight training in Pine Bluff does not bring up my website. How will anyone see the website?
Verified
Well was I much miss communication but…
Well was I much miss communication but you guys don't drop the ball I hope too see my companies on Google
Verified
Found the service very prompt and…
Found the service very prompt and helpful. We had to request several changes, which is still ongoing, to get the website we wanted. However all requested changes were made very promptly, and the team very courteous and helpful. Need to put some effort in yourself, which is fair enough.
Verified
The process was easy and smooth.
The process was easy and smooth. A little work on my side. The customerservice it was grate