Bounce installed an ashp system for us in November 24. The company proved to be highly professional in our dealings with them and the install was carried out to a high standard by a highly professional, flexible and engaging team. Any subsequent snagging was undertaken at the earliest convenient time for us and again done to a high standard. Lee kept in touch throughout the whole process, honouring his original quote even after a rise in costs due to a change to our choice of radiators. Whilst this review is arguably academic as the company no longer trades, it would be unfair not to recognise the commitment and professionalism of Lee in his dealings with us and delivery of the ashp system.

Please don’t use this company!!!! They are no longer responding to emails / phone calls.. Going into liquidation

Lee is super nice and i had a lot of information leading up to install with quick responses, however installers were noncommunicative and did a lot of things without letting me know beforehand, and caused property damage. Bounce were pretty good and fast at replacing and sorting things afterwards but the loss of some of the original house floorboards and damage to personal items from being moved carelessly isn't great, and was very avoidable. The system seems to be working well though I haven't had it in for very long at time of writing.

Had my ASHP installed in August but wanted to wait until I was using it regularly before writing a review. I have to say I’m more than satisfied with both the service I got from Bounce and the performance of the system since. Initially I requested 3 quotes but Bounce stood out straight away giving the impression that they not only knew what they were talking about, but also that they really wanted to work with me. Nothing seemed too much trouble, even allowing me to modify their proposal to accommodate the quirky nature of my 175yo cottage. They treated us and our property with respect and the installation was both quick and efficient with minimal mess which they cleared up before leaving. I would have no reservations recommending Bounce to anyone looking for an ASHP.

Bounce renewable did my air source heat pump install and couldn't of been more helpful. Went out of there way to get the job done. Great customer care and very tidy install.

Heat pump recently installed along with bathroom repipe. Amazing service, friendly and efficient. Would definitely recommend.

Have dealt with bounce renewables on a few occasions, I have nothing but good words to say about them. They are a really understanding group who work with you on a friendly level making you feel comfortable. They walked me through everything being very patient and understanding as I didn’t have a clue about air source heat pumps but now to my knowledge are delighted with the outcome. Thank you

SIMPLY THE BEST, BETTER THAN ALL THE REST. It is true, before I found Bounce Renewables, I was going to give up on Air Source heating. Several companies I tried ranged from nationals who were completely inflexible, some others who just slagged of rival companies and everything in between; through to another that I believe were con artists who promised much verbally, but altered everything once they had my deposit. I had to threaten them with court action to get my deposit back. Bounce, were like a breath of fresh air, they listened to what I wanted and delivered exactly that and at the agreed price. Their people are true craftsmen and everything they did from high standard of their plumbing through to the cleanliness while carrying out their work, it showed they took pride in what they did. They took their time to explain the controls and how things like the i-Boost works and set up apps on both my wife’s and my i-Pads. They needed the patience of a Saint, as I am 80 and a bit of a Luddite. Get estimates from others of course (but get them in writing before handing over a deposit) but do go to Bounce Renewables, you will not be disappointed.

My heat source pump was installed recently. What a great team. The young guys doing the install are a credit to Bounce Renewables. They cleaned up after themselves, were polite and efficient. If you’re considering an install look no further.

From the minute I first spoke to Bounce Renewables I hoped there would be no hard sell and mercifully I was right, they were very professional from start to finish. Lee came out to see me and was fantastic, like the other reviewer on here I’m a single lady and also very wary when making appointments but he did everything to put me at ease, very straightforward and talked me through all the options and how an air source heat pump is different to a boiler. I didn’t place a deposit on the appointment but Lee wasn’t pushy at all and was always on the end of the phone for my numerous questions after! When I did finally decide to make the leap and go with them, I was dreading the installation process but I needn’t have worried; Luke and the guys were very professional and cleaned up as they went along and also took all the rubbish with them instead of leaving an unsightly skip on my drive. There wasn't an aspect of dealing with Bounce that wasn't excellent; Lee told me that they pride theirselves on their customer care and he was spot on and I was so impressed that he’s now installing my brothers heat pump and solar so I think that tells you all you need to know!