One time passcode still not working. No account access.!

I have contacted them multiple times over the past month ( via chat ) requesting a quote to settle the loan early. They are unable to help because of some "issues" on their end. Well, this isn't really my problem is it? They told me to call them instead... well i did try, nobody picking the phone! From the loan agreement: "Pursuant to Section 94 of the Consumer Credit Act 1974, You have a right to repay the loan early at any time in full or in part." Since i am bying denied the right to repay it early and therfore lose money because now i have to pay more... I am going to contact trading standards. I will also leave the very same review on every possible review site i can find them on. People need to be aware of how they treat their customers!

Ik heb meer dan een maand geleden inkt besteld. Raad is. Het is nooit gekomen. Geklukkig kon ik via Paypal geld terug krijgen. Wat een oplichters

Charged £5 for a call that lasted less than 2mins for a number, did not even get a number, recieved no help at all in fact, and charged a ridiculous amount of money for a short call on 118118, no warnings about how much this would cost, its a big scam, don't ever call 118118 for a number, I won't ever use this service again.

I was told on my credit file 100% guaranteed a credit card I applied and got turned down

£13.29 for a call 1 min 54 sec call to 118 for a telephone number to a business which they could not find.. biggest waste of money!!.

Appalling £6 for a 2 second call!

Why does one trustpilot give excellent reviews and another trustpilot gives bad reviews The reviews were exactly what I was expecting thank God I looked at the reviews 1 star bad I believe I won't be dealing with them thank you for an honest inasight to this company trustpilot

Charging over £11 to get a number, these are exploiting people, avoid

RIP OFF COMPANY DO NOT USE