Purchased king size air mattress on 9/04/22 at Walmart Supercenter for $124.00. Over the Christmas holidays, the mattress developed a leak and was rendered useless. Walmart would not exchange or refund since it was beyond 90 days. Intex representative initiated a claim for me on 1/11/23, although I had previously reported the defect since I had an existing profile in their system. Yesterday I received an email that I had exceeded the Intex claim timeframe, whatever that is?? My claim has been invalidated. Substandard product, customer service, integrity and loyalty really suck! Do not spend your hard earned money on their products.

Good day to you I am writing to you to ask if the quality of your inflatable products quality has decreased? I bought a Queen blow mattress last year from outdoor warehouse When I blew it up the next day it was flat, which means it had a slow puncture When I retained the mattress for an exchange and or refund they refused The box was not 100 president aealed which I asked them to make a note in the invoice so if I had bay issues Hence I pushed hard to get a replacement or refund They finally exchanged the unit but again the box was not sealed I used the new mattress now on 2 December and to my disappointment the mattress again went flat the next day I cannot tell how disappointed I am that I have to spend money and then only to find out they the supplier which is outdoor Warehouse refused to help me only u til I kept pushing and for that manager invoked Terrible service to say the least However I am not sure if it is actually outdoor warehouse or if It is intex themselves that refuse to refund the customer due to poor quality products I also bought an intex boat orange which also went flat the day after we blew it up So that’s three products now that have failed The Queen double mattress however that I have had for almost four years No issue Please can u guide me as getting exchanges on my products or my money back please

Bought an air mattress, it leaked. Filed a claim, was told to cut out logo and mail it in. Sent certified mail and they claim no cut out was in the envelope. Total fraud. Do not buy. Worst service ever.

Bought Intex Queen Air bed 15 from Walmart Central Square NY. Queen size dimensions are supposed to be 60” by 80”. The bed turned out to be only 75” by 56” inches. Freakin rip offs

We saved and saved and finally in the end of the summer 2020 we purchased the 20x52 pool. We spent countless hours getting the spot just right for it. We put it up in June of 2021 with minimal problems and really loved it!! Had a super great summer. We were unable to put it up in 2022 due to physical limitations after having surgery. I happened to look at it the other day and noticed that the whole seam has come completely apart beyond repair. To say I was devastated is a understatement. I actually cried along with my children. I wrote the company and explained everything that happened told them that we only used it ONE year. Stored it properly and it's clearly a defect. The response I got was a pretty generic one and basically because I had it longer than a year I'm out of luck. What it boils down to is that we had a $1400 summer one time. I did research and thought intex was a company with good values and customer service. Boy was I wrong.

Hice un pedido y en una hora quise cancelarlo puesto que mis padres habían pedido el mismo producto, no pude hacerlo y encima tengo que pagar por el porte de devolución. Intente hablar con el servicio atención al cliente y de todo menos atención, respuestas generales. No recomiendo comprar en esta página. Muy poco deseable

Intex must be the worst customer service ever--they not only did not back up their warranty, they flat out lied about it--then they wanted me to buy a new part for $230 that had already failed 2 times in a year--NOT A CHANCE--bought another spa from another company!!

Called Intex about an issue with one I just bought today open box and a dirty mattress inside they said too bad REALLY

Pesima empresa pésimo servicio

From great to really bad quality.