Update. I actually got my refund for £70... I did cancel my order before they could blink... took 3 months and a lot of talk but I did it.

If it was a zero I'd give it back. Trying to contact their customer service line you are on hold for 20 minutes and then get disconnected. There's no chat options. I've been dealing with them for years and as soon as this Intex pool is done for usage I will never buy another Intex product again. Great prices but terrible terrible service. My pump recently died and I cannot even log in to my account because I do not remember the password but upon submitting a password reset I never get that email from him. Just not satisfied all around.

They would not even send me a patch that was supposed to be included with kids air bed for hole there with first use! Warranty for them is just a joke!!

I ordered a pool two almost three months ago and not only haven't received it according too the page I am recognized but don't have an account. Do not Order! They will take the payment and you will get nothing but a confirmation email saying you ordered and paid. I emailed and requested a update and received no response. SCAM

What good are these reviews if nothing is done to stop these scammers?!!!!!

Be advised there are several fake sites that use the intex name. For my order the company was Intex Milo and the support email address was intex "at" support "dot" com. NOT the Intex domain. I filed a dispute with Paypal. There look to be numerous fake sites claiming to be INTEX but they are scamming the name.

I wish I read these reviews first!!! I ordered an inflatable kayak, paddles, and beverage float for about $90.... I was excited to use my hard earned money to do something fun. But it's only been a headache!! I received 3 pair of Versace socks....each a different size mind you so I'm sure they are fake...and nothing that I ordered. I know if it's too good to be true it's a SCAM!! Of course I emailed their company that raves about " their superior customer satisfaction"...that is sooooooo false!! The email comes back stating they can't handle my situation my email. The number given 1-800-234-6839 in Long Beach,CA NEVER answers a call. I called ever day and put it on speaker....hours later not once was it answered. I'm hoping my bank will handle this situation ( I'm sure they are used it ). I learned to only buy locally or from reputable well known companies. I hate feeling like I've been scammed. I will contact the BBB and at least put in a complaint.

SCAM SCAM . bought a hot tub. .got socks. Needs shutting down urgently

Same thing happened to me--I ordered a supposed intex blowup kayak with motor mount for around $65 and got a supposed Burberry scarf from Guangdong, with an invoice for 6180 HK dollars, which is over $800 U.S. So far no charges on my credit card account.Do not order from this company for any reason.

Do not buy form this website, ordered a canoe, received a scarf. No answer from seller either