Excellent Customer Service
Ordered item over weekend, had and email Monday morning to explain out of stock and would send as soon as stock was in. Item delivered 3 days later which is better than you get from most normal delivery times. Would definately recommend tooltray.com and shop with them again.
wouldn't hesitate to use them again
good service, excellent communication, warned me of a minor delay with my order (which was so minor they could have got away with pretending it was the courier's fault). No-one minds encountering a problem like this with a delivery when it is so clearly communicated.
outstanding
Great fast friendly service
Would recommend tooltray.com to to others A++++
Ordered Hitachi Blower for old fella Xmas pressie, quick despatch & very well packed - impressed with level of service!
Cannot fault product or speed of delivery.
My company were already buying plotter blades on a regular basis from another source and I had been charged with taking cost out. One quick search on the internet , an order placed with Tooltray, a couple of days waiting for delivery resulting in a 50% saving. Great!
It does what it said
I am extremely pleased with the service.
Yes satisfied all round thank you
Good service and communication.
Fast efficient service
Goods received very fast. Got an email after the order was submitted early Thursday afternoon, apologizing because the number of items I required were more than stock levels, so I anticipated a slight delay in delivery. Despite that, the full delivery arrived the following Monday, excellent service. Would recommend Tooltray. Wish I could say the same for the courier though, delivered the bulky package to an elderly neighbour by mistake despite the parcel being correctly addressed and labelled by Tooltray.
very reliable company
Made my purchase and item was delivered within a couple of days I was really satisfied with the whole experience even found stock to be very reasonably priced would certainly recommend .
Nothing in stock
My order got lost then only half of it turned up thought would try another order that has never arrived