I placed my order, paid and received an email explaining that I would have to wait a few days for my order. That seemed Ok, but a day later received an email letting me know that it would be at least 2 weeks before receiving my order. I had the option to cancel and have my payment refunded or wait. I emailed back explaining that I could wait for about 10 days. I am still waiting, no email updates. If I do not hear in the next few days I will have to cancel. I am pleased with the price but disappointed with service, why advertise a product if you do not have it in stock!!!!!!

My order for a Makita petrol strimmer was very efficiently dealt with, delivered within 2 days and at the best price I could find. I would certainly use them again.

Only 1 of the 2 items arrived and the other couldn't be found by the driver. Tooltray sent out a replacement for the missing item promptly. Unfortunately this was still not delivered, so Tooltray sent out another replacement with a different delivery company and that arrived. Both items were just what I wanted. Thanks.

E-mail received shortly after order saying there would be a slight delay, as some items were out of stock. Delivery of all items within 4- 5 days. Excellent service.

Cheapest by far and with a very fast delivery. I'm impressed and I will use again.

Items were not in stock, but they got them too me very quickly, also best price I could find.

My only negative feedback is in relation to poor delivery notification. My order was processed online. I was notified that the ordered items were out of stock & that I would receive the order with 3-4 business days. I was not notified that the order had been despatched by Tooltray. So I had no idea when the delivery was due. On the day of delivery, i received a phone call 10 minutes prior. Thats simply not good enough, not only is Tooltray inconveniencing the courier but also myself.

I was pleased with the service and would reccommend to anyone

Fast shipping, great prices, super website, whats not to like?? Will definitely use again!!

It did exactly as it said on the details which I had to get off the Internet as some fool had put a FedEx sticker on the instructions which came off with the FedEx wallet!! I used it on a stone resin table and though did not bring the darker colour back that I wanted, did make the surface smooth again with a slight shine.