the young lady i spoke to
the young lady i spoke to was very helpful and very nice phone manners all so very knowledgably i was happier when i came off the phone
Damaged goods twice
I ordered a freezer. The first one arrived badly damaged and had to be collected! The second freezer arrived also badly damaged! We have now asked for a refund! It's not just having damaged goods arrive but it's the constant waiting in for deliveries and collections that's so frustrating! The customer service was good but I would not use this company again!
Drinks fridge
The order turned up quickly and was reasonably priced. However when I took the packaging off it looked like it had been dropped as there were dents and marks over the outer area and door. It did work though so when I spoke to view click buy they refunded me some money and were very helpful. Obviously I still have my two year guarantee as well.
Had to return fridge twice as each one…
Had to return fridge twice as each one delivered was damaged. 3rd time lucky
Mint under counter chiller
Easy to order delivery very quick delivery driver very nice would definitely buy from this company again
Excellent service
Excellent service. Website easy to navigate, delivery at the promised time, cannot praise View Click Buy enough. Many thanks.
The product was damaged in transport
The product was damaged in transport, but excellent customer service to resolve problem.
The item received was damaged i sent an…
The item received was damaged i sent an email and i was given the option to either send item back or received a payment reduction, customer service brilliant very quick response to my query
Easy to use website
Easy to use website, excellent quick service Although when ordering stated 1st floor flat I thought the item at 51k was too heavy for the one man carrier to bring up the stairs
After two attempts at buying an under…
After two attempts at buying an under counter fridge from View Click Buy i gave up and went elsewhere as on both occasions the fridge turned up with various parts/sides damaged due to insufficient packaging!! even though on the second occasion i was assured it would be properly protected. Thin cardboard and no polystyrene is never going to protect the outsides of a fridge. No fault with customer services as very fast response to every problem but unfortunately couldn’t risk a third delivery!!