I had no idea about self publishing before I got contact with the professionals of IUniverse. Then I was able to advise and guide my colleagues and students how get through the procedure smoothly and successfully.

The end product was amazing. Thank you for helping me become a published writer

A very prompt, friendly and a professional approach to me for my Literary work.

Multiple balls were dropped during this process. The books did finally come out, but with errors and issues, and it took much longer than I was led to believe. Also, I wish that I had been told up front that many of the publishing processes and services were being done by workers in another country where English is not the native language. Communication was lacking throughout the entire process.

If your looking for a digitalized, mediocre, disinterested and sales (theirs, not yours) driven company, call iuniverse. It was a horrible experience on every level: lousy formatting, bad development, and impossible to reach anyone if you have a question or problem. Do me a favor; look up best and worst self publishing.- iuniiverse is right there at the bottom. Owned by Authors Solution, this ain't a solution if you're an author. Don't join the disappointed - there's not a lot of room left.

IUniverse made it possible for me to publish a book I am proud of. I had a compelling story I wanted to tell but had no real experience being public about telling it. With IUniverse, I was provided a team of professionals to evaluate my manuscript for content and liability issues. These were the areas most intimidating for me. With the team’s support, I had the confidence to proceed. The result is published book that people are reading! I am a published author! And, I can stand behind my work with my head up! It is an amazing feeling.

I received attentive and responsive service. Other than the royalty/sales percentages, I am very happy with my experience.

I didn't know what to expect. The book turned out to be beyond my expectations. I still can't believe I am a published author. 420 for everybody. Yeah me.

They do what they advertise but they WILL sell your information to third parties. Keep that in mind when pursuing a contract with them

After about five months, I had to finally cancel my order to iUniverse a couple of days ago. Before submitting my manuscript, they were very nice but as soon as signing the contract and submitting the manuscript, my coordinator hardly answered my emails/ voice messages. They are not organized and don't not care about you. The coordinator even avoid letting me know about the order, so that I had to call the customer service several times complaining about the situation. Unfortunately the employees are most often unavailable and nobody is responsible over there for your requests. As my final attempts, I tried to contact the manager of my coordinator but unfortunately nobody was available as usual to handle the problem. After cancellation, I finally got an email from them about the cancellation fee. "It is ridiculous". I will never recommend you iuniverse because of their bad customer service and wasting time .