The process with iUniverse was exceptional. Very organized; uses the team approach. Sometimes it was hard for me to keep up with all the different people that were helping me, it was obvious it was an efficient system. The staff are very responsive. You don't wait long before someone returns your call or email. Coordinated effort; beautiful cover design; and currently working on web design. They are responsive to my vision on what I want to see on the website. Great experience overall.

The representative that worked with me was amazing. I rated iUniverse with four stars because the communication with others could have been better. I must say that everyone was very nice but I value being heard and some people didn’t pay attention to detail which added time to the process. My project was finished early but I also came with a nearly finished project so I expected iUniverse to have very little work to do. I am happy with my final project. I published two children’s books with iUniverse simultaneously. Overall I am pleased with the production process. The books I received are beautiful. The partnership from this point remains to be experienced so I am unable to comment on sales or marketing assistance.

I recently published my 9th novel, the first with iUniverse. The customer service and care I received was excellent from start to finish. The representatives I worked with throughout the process were always ready to assist, to answer my questions, and to help in any way they could. I am working on my 10th novel. I will definitely publish this book with iUniverse.

The company is a very good company and I am proud I went with them and not any other publishing company

The quality of the printed book satisfies me. Unfortunately, a mistake was made: the copyright page states that the book was published in 2021, and on Amazon, the publication date is December 29, 2020. This is an unfortunate mistake!

Everything preproduction went great. I was extremely happy, then my book launched along with a very expensive marketing package and it went downhill fast. My book has been on sale for 2 months now and nothing that I paid for has gone live. I have no website, no scripted launch, no dates of when things will be ready, nothing. I don't have access to any of this either. I understand that there needs to be some self involved in self publishing, but getting sold the resources and not being able to use them is unacceptable. I couldn't imagine a more blundered launch. Really gives off a "take the money and run vibe"

I was very satisfied with the support and guidance I received from iUniverse and would use them again!

DO NOT EVER DO BUSINESS WITH this place can't say business because no one is professional. Their reps laugh at you when they feel you know more than what you should. No one returns calls not even the Executive director. I took my files from this company and dont you know they still published my book anyways? Yes and then had the nerve to build a website for their company page and didn't have my custom page built like I pay for them to been have done. So if somebody buy my product from them funds go straight to them and what do I get? NOTHING! Self publishing is all about you keeping 100% of your royalties with them you only get 25. LOOK CHECK THIS OUT, I asked for my money back since the site wasn't ready and I had already pulled my files and what do you know NO ONE returned my call but you better know when I called back to get my money they're telling me it's in process. They also made me pay for a design service that was already included in my package and then gone try and put a skirt on it by giving me a discount on it. This pissed me off PLEASE dont ever work with this company and I hope my influence carry enough weight to stop their place COMPLETELY!!! And tell me, what sense does it make to create a website built with their company name that you can only make 25% royalties from when you paid a pretty penny in advance for them to build you a custom site IN ADVANCE which would allow you to make 100% of royalties which is deserved?

I feel iuniverse was the best thing that ever happen to me in publishing my book. They lined up all the details and made things easy and professional. To that I say thank you so much for working with me on this project.

I have published many books with Iuniverse as you can see, but they all have taken so long!! My new book was handled by Buddy Dow and he was excellent. Very helpful on a one to one basis. Extremely satisified with his wonderful work.