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Mandy Poynton

10 July 2024, 17:49

  • GB

I had alp as my co oordinator and he…

I had alp as my co oordinator and he has been fantastic answered every time I messaged.i was at Izmir and had dr deniz wonderful surgeon.i had other health issues and i was well cared for i would recommend 100%

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Christie Winstanley

10 July 2024, 17:10

  • GB

This is the 2nd time I have used Godze…

This is the 2nd time I have used Godze for my plastics after major weight loss and cannot recommend high enough. The hospital is like a 5* hotel with drs and nurses and they use all the modern technology possible. Pre op tests are very thorough before you even enter the theatre. My surgeon was Dr.Bilsev Ince and he is so so talented. He gave me all options in our pre op meeting and I couldn’t be happier with the results he gave me. Alp was my consultant and my point of contact for absolutely everything!! From discussing options and costs at the beginning, he visited me whilst I was there recovering from my surgery and continues to check in with me in a regular basis. He is so friendly, helpful and his customer services is absolutely amazing as he is so patient focused

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Brigitta

10 July 2024, 05:08

  • GB

Gozde is a good option

Piril was lovely, messaged back with a timely manner and answered my questions. I booked economy package with a no name doctor option. I didn't have the chance to speak to the surgeon before the surgery, I only saw him for a few seconds before the anaesthetics kicked in. The hospital care was acceptable. I work in the NHS but don't expect NHS level of care in Turkey. Some nurses were good and some I had to watch very closely what they're doing in terms of hygiene or medication administration. They definitely need to get better cannulating dehydrated obese people! Lack of privacy when discussing personal results and plan (done in a group). Had a few other issues that I don't want to list here. Had some mild wound infection and pus collection as a surgery complication that was treated in the UK. However, no regrets so far and I'm glad I went with Gozde International Hospitals in Izmir.

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Shelly Gavin

09 July 2024, 23:46

  • GB

Communication and booking experience…

Communication and booking experience has been amazing. Answered message very quickly and accommodated my needs x can't wait to have the surgery.

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Stacey Lomax

09 July 2024, 20:21

  • GB

My experience with Pirel so far has…

My experience with Pirel so far has been amazing. She is very friendly and helpful

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Kirsty

09 July 2024, 20:20

  • GB

So far so good

I haven’t had my operation yet however the coordinators were very helpful and the booking process was easy to follow. If the service in Turkey continues it will be a five star!

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Kerry

08 July 2024, 20:44

  • GB

My Coordinator Mert has been amazing…

My Coordinator Mert has been amazing throughout, from start to finish. Even coming into the hospital to see how we were. Nothing was too much trouble and all questions were answered quickly. Thank you Mert.

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Julie Johnson

08 July 2024, 17:08

  • GB

My coordinator was fitnat

My coordinator was fitnat. From the minute I booked my surgery up until now 10 wks tomorrow post op. I have had regular contact with fitnat. She's so caring & helpful. Amazing lady indeed. Also 1st class service from arriving at the airport to going back home. Nurses. Surgeons have all been amazing. I only wish I had done it sooner. Thankyou all. & fitnat your amazing xx

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Sarah Stanton

07 July 2024, 03:22

  • GB

After care is awful very unprofessional

I'm 3 weeks po. I want to give people a trueful heads up. Go with extra money as they will charge you £250extra for a staple that apparently decreases your chance of hemorage. Also most people have a hernia which will cost you another £500. Surgeon and team superb but it's the after care that's horrendous. And I paid for the vip package. As soon as I woke in recovery I was in pain and felt sick. I kept telling the nurse who kept shouting it was NORMAL. REPEATING this again and again ...by this time I was crying my eyes out. She never listened to me until I was actually sick and she wasn't in the room...she eventually got me a bowl after me screaming out. She was so nasty to me. Then the night staff were EXTREMLY UNPROFESSIONAL. Pain relief at 10pm, and nothing until 6 or 8 next morning. No hygiene never washing hands inbetween patients never wore gloves when administerring any sort of iv. All had long nails that were painted. Cross contamination was awful. They often disappear of the ward for ages to have cigarette's in pairs, leaving no nurses on the ward. Again no washing of hands after. One nurse in particular everytime she gave me fluids she managed to spurt blood everywhere....all over clothing,bedding floors. Only reason she got the sheets changed was because I asked her.she just walked of continuing on her phone. I felt like a complete inconvenience. There are lots of other things that also went on that are very personal. It was just endless.The language barrier is awful especially when your in pain and they can't even understand that. I know I wasn't the only one as this happend to a few ladies on my floor. Wasn't until I got home I realised how bad it all was. I sent 2 emails following up my complaint to have no response. Dc mehmet deniz was a fantastic surgeon but unfortunately the aftercare and hygiene is a massive let down.

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Colette

06 July 2024, 16:36

  • GB

Amazing experience!

I had an amazing experience from start to finish. When I first contacted them I was put in contact with Devrim as my personal coordinator who was absolutely brilliant and was on hand whenever I had any questions and he replied with all the answers to anything I asked so quickly and efficiently. He made sure everything went smoothly, arranged video calls with the surgeon and even visited me when I was in hospital! I couldn’t of asked for a better person to be there for me throughout the whole experience! The hotel and hospital were immaculate and the transfers between them were good (sometimes we were waiting around for a bit). Dr Ahmet Ascioglu was lovely, friendly and very professional and he made me feel calm and safe. He is a brilliant surgeon who’s a perfectionist and done a fantastic job. On the whole it was such a pleasant and straightforward experience.