Pleasant and helpful booking staff
All staff we spoke to were pleasant and helpful, taking the trouble to check out things they were not immediately able to answer while we were on the phone. They advised they will do the check in etc for us which is great.
So helpful with my booking from the…
So helpful with my booking from the minute the phone was answered ,every thing explained to me from start to finish down to the final details of my holiday simply and honestly .
Good choice of locations and accommodations
Choice of locations, price options and prices are very good. I would have liked a clearer understanding of how all the extras - transfers, luggage etc will work.
Excellent customer service provided by…
Excellent customer service provided by telephone staff.
I booked a little break with Sunway…
I booked a little break with Sunway yesterday and found them very friendly and helpful,I would highly recommend as I got great value for August,thank you so much for providing a great service.
Lisa in the office.
Lisa in the office. Her enthusiasm and good humour made her a pleasure to deal with.
Very easy booking experience
This is my first time dealing with Sunway. I thought they dealt with my booking very effectively and made the whole process very easy. Lisa is very good at her job and has a lovely friendly manner. I will be booking with them in future.
One phone call and we were sorted
My friend and myself made a call to Sunway to enquire about a holiday we received from on Rory’s Travels.On speaking to Norma we were very happy to book and paid our deposit for the holiday .She was extremely helpful and answered all our questions. A confirmation email was received a few minutes later. We are now really excited and looking forward to our holiday.
Online booking system was easy to use
Online booking system was easy to use. Good information on hotel facilities/location/amenities, etc. provided in description. Some challenges trying to finalise payment online - it took a few attempts to process.
Michelle has been amazing so efficient…
Michelle has been amazing so efficient and knowledgeable Enda is also so lovely to deal with in the irish office