I accidentally ordered flowers with the wrong delivery date. I contacted the customer services team and Zoe was extremely helpful and resolved my issue very quickly. The flowers were delivered in time for my sisters wedding and they looked beautiful.

Very helpful member of staff when I had to email with regards to a query re my order. Very quick with responses

My details were applied to every single order made that day and I was therefore hounded all day with random calls and emails

A prompt replacement for a less successful bunch of peonies. Very happy with the result.

Delivery company failed to deliver the flowers for my friends birthday and yet Flowerbox won’t refund me as it is “out of their control”. AWFUL!!

Flowers were delivered late and when they were received, despite being beautiful, weren't fresh. They died not long after despite claiming to be a new bunch.

Exceptional as always

Great flowers: indeed fresh and beautiful. Easy ordering online. The delivered flowers matched the description.

The peonies were beautiful but sadly delivered to the wrong address. It was a Sunday and the recipient then went around the neighbouring roads to find the lady’s name at the number she was at. Luckily she found my friend ( it was her BD) and she was able to enjoy the beautiful flowers. Not sure why it went to the wrong road as the full address was given and there has t been a problem before.

Hi, though I know the company source and deliver beautiful flowers, I think the website is pretty difficult to navigate and not user friendly.