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Graham

17 May 2023, 23:06

  • GB

Save your money!

I purchased this device as I had read research that eluded to electrical stimulation of the tongue helping reduce sleep apnea. The hardware is pricey, but it seemed full of promise, so I bought in... I couldn't possibly be more disappointed, and before I go on, SAVE YOUR MONEY. So what happened? I started using the product, but no one warns you (not clearly) that the electrical stimulation sends your saliva glands into overdrive, and initially I was prepared to deal with the discomfort and salivation. However, a lump appeared under my tongue and I became worried. I went to the doctor and they told me I had a blocked gland, but it would not reduce and kept getting bigger. It then dawned on me that the only thing that had changed was the eXciteOSA device being used nightly. Whilst all this was going on I had been using the app and was frustrated with the connectivity issues, and the spooky emails that would be sent to me about use. It wasn't recording every time I used it, so I was also receiving emails about doing it more regularly! The first four sessions didn't register, and that frustrated me as this program is recorded to track your progress. Because of the swollen gland I stopped using the device and I told eXciteOSA. They asked me for my doctors report! Of course, I did not have one, the Dr couldn't be certain that the device had caused the problem, but the over stimulation of the gland certainly had a causal relationship with the problem. Alas, over eight weeks the gland returned to normal, but that was me done. I left it a few months and decided to give it another go (rose tinted glasses and all that)... I activated it to receive a warning telling me that the device was over a certain number of months old and must be replaced! In short, this was programmed obsoletion, because it had hardly been used, it was as good as new, nothing wrong with it, but the app must link a serial number to a time period and then you are forced to by a new mouth insert - regardless of how much it has actually been used. Terrible for your wallet, terrible for mother earth with these unnecessary replacements! In short, this was an expensive waste of money. Avoid. Also... their default response to similar feedback is almost the same! It shows that they give very little genuine concern to those running into the programmed obsolescence of their products, or to the harm such a policy has on the planet in the long run.

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suhail alkilani

15 May 2023, 11:14

  • US

The device help me to sleep better and…

The device help me to sleep better and improved the quality of my sleep

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Mike W

11 May 2023, 22:39

  • US

I took an at home sleep study and

I took an at home sleep study and, according to the doctor, my apnea episodes per hour were below five. I was speechless.

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Mike Albert

10 May 2023, 05:28

  • US

I was diagnosed with moderate to severe…

I was diagnosed with moderate to severe sleep apnea. My doctor recommended CPAP but I wanted to try the eXcite device first. I just completed the initial six week therapy and it has reduced my snoring. I'm going to continue daily treatment and continue to monitor my snoring (using the Sleep Cycle app which listens for and records snoring).

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Kelsey Schott

08 May 2023, 21:10

  • US

I was diagnosed with mild sleep apnea…

I was diagnosed with mild sleep apnea in January. My doctor prescribed ExciteOSA. My husband started seeing improvement in my snoring after only one week of using the device. I also wear a FitBit watch and my app is telling me that I don't wake up in the night as much as I used to. It has been almost 3 months since I began treatment and I still use the device about 5 times a week. I found the customer service to be helpful. At one point I felt like my device wasn't working properly because the exercises felt "too easy". I scheduled a teleheath visit to discus the issue and the customer service representative said there was probably build-up on the mouthpiece, He suggested that I scrub the mouthpiece with a clean toothbrush and water. (Previously I was only rinsing it.) That fixed the problem immediately.

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John C

06 May 2023, 04:51

  • US

Device works great

I've been using this device for 3 months now. I noticed a drastic improvement in my sleep after only one week. It was literally amazed that I could sleep so well for 7 to 8 hrs without waking up. The daily 20 mins daytime therapy for the initial 6 weeks was easy to do while watching TV. The app is easy to use and great for reminders, now that I am on the twice a week schedule. Prior to this treatment I was using a CPAP machine and mask for 1-1/2 yrs. I could only keep my mask on for 1 to 4 hrs because I tried but could not adjust to the mask and pressure. I different machine settings and masks but just could not make it work for me. exciteOSA has changed my life all for the better. I hope research continues to improve the device and help many more people sleep better in the future.

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Teresa

05 May 2023, 04:12

  • US

The device quit charging after about…

The device quit charging after about nine months. To keep up with the therapy we'd have to buy a new device. It's too costly if it has to be constantly replaced. It's already expensive enough with the quarterly charges.

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GREG

05 May 2023, 02:45

  • US

Doctor recommended and field proven

My doctor recommended this as a new procedure for my sleep apnea, and I really didn’t like the idea of an apparatus (CPAP) strapped to my head while I slept, so I was willing to try it out. And I figured for 20 minutes per evening while watching the nightly news, when I probably wasn’t talking anyway, I could give it a try. So here I am, a year later, with my 20 years of snoring and sleep apnea all but gone! I still snore a little bit every once in awhile, like after a really hard day or while sleeping on my back sometimes, but a little snoring once or twice a month is way better than being asked to roll over several times per night by my wife that I was keeping awake. And the 24 hour customer service has been awesome, just in case you have an issue with the unit transmitting to your phone sometimes (which ended up being a Bluetooth phone issue). I highly recommend this low impact, low invasion, highly effective device!

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jeff blevins

01 May 2023, 23:49

  • US

So I've been using eXciteOSA

So I've been using eXciteOSA, for a couple of months now, and I have to say that it seems to be really helping me. You have to stay with the device and us it everyday, as much as possible. I do my 20 minute treatment, everyday around the same time. Ive tried CPAP and every mouthpiece and nose piece available. But this is the only device that seems to help. Thank you so much!!

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peter lawton

29 April 2023, 19:06

  • GB

I have been using the device for over 2…

I have been using the device for over 2 1/2 months. It has helped me tremendously. I have never used any snoring prevention equipment before but I would certainly recommend this to anyone. My wife is very pleased that I don’t keep disturbing her night after night, carry on with the