Exceptional Customer Service
Although Excite OSA was not the right treatment for my wife, our trial experience was extraordinarily positive. The device was easy to use and didn't take much time (20 minutes/day, during the day). It is much easier to use and less intrusive than a CPAP or other device. The customer service was absolutely fantastic! They checked with us regularly to see how things were going and were exceptionally responsive when handling any issues that arose. They even held a video teleconference session with us to help us out. (Bellevue, Washington, USA)
Bye Bye CPAP! It's GONE!
This device takes a little bit of getting used to however it works wonders. I've begrudgingly been a CPAP user for years however I no longer have to use it. The excite device was able to get me off the CPAP within the 6 weeks that they promised and I haven't looked back. I feel amazing, my family is happier and I'm a better Dad. What more can you ask for? Give it a try...you won't regret it and the company is fantastic to work with.
So far so good
I am part of a trial program in the US. I used the device every day for 6 weeks and am now using twice a week per the instructions. Overall I can say that I have seen some improvement in my sleep. In fact, I realized that I may need to increase my frequency from twice a week. But I'll take this over a CPAP machine!
Gold standard customer service in the USA
I haven't finished the course of treatment yet, but regardless of the outcome I wanted to give this review for the USA based staff person, Joel Hanlon. He is the gold standard for service. I think this is a new company and I had some app and communications glitches with the UK office, but if that's also happened to you I would just say to be patient as the company gets up and going in the US. The company's US based office is responsive, knowledgeable and altogether lovely to work with.
Good evening,
Good evening, I am happy to report that the eXciteOSA device significantly reduced my snoring just after 2 weeks of use. As per the instructions, I used the device daily for 20 minutes for 6 weeks. I never missed a day. Within the first week, I was able to increase the intensity as high as 11. I was very excited about using the device as it quickly made a huge difference in the life of my husband. His sleep was often disrupted as a result of my heavy snoring. I am now using the device twice weekly to continue to strengthen the muscles in my tongue. If you snore, suffer from sleep apnea, please give eXcite OSA a try, you will not be disappointed. Sincerely, Jessie Cadet-Legros
Very happy with this
I have been recieving cpap therapy for 7 yrs. I would use cpap every night to enable rested sleep and stop foggy brain. I read about exciteOSA and decided to try it as an alternative to using the cpap machine. Im in week 8 of using exciteOSA. The first couple of weeks I still used cpap too as it takes time for the exciteOSA to strengthen the necessary muscles. I found that by week 4 using only exciteOSA I could sleep through the night with no apnea episodes and no foggy brain the next day. So far after 7 full weeks it is working for me in that I am not reliant on cpap. I am delighted with the results so far and will continue to use exciteOSA. It is definitely worth giving it a go. I was sceptical before I tried and am glad I did. The help team have been on hand to answer any questions I have had. The follow up call after 6 weeks was much appreciated too.
I really like the eXciteOSA device and would highly recommend it for anyone with snoring or sleep apnea!
I really like the eXciteOSA device and have just completed my 16th week of use. The concept underlying the therapy and initial results are pleasantly surprising! My snoring is “softer” and my sleep is more restful. The 20 minute sessions are easy and not disruptive to my day. The device is small and easy to travel with. I would highly recommend it to those with mild sleep apnea and individuals who have snoring problems. You will be extremely pleased with the results.
eXciteOSA Tongue device…
Really pleased with my eXciteOSA device , I record my blood oxygen levels via my health watch and every day I see gradual improvement. I have more energy during most days and my sleep Apnea appears to be under control now. Also the company gives excellent support for the product and very pleased with service received.
No more CPAP!!!
Three-plus years ago, I was diagnosed with mild sleep apnea and prescribed nightly CPAP usage. About six months ago, I was introduced to the eXciteOSA therapy, which offered an interesting alternative approach that if successful, had the potential to eventually eliminate the CPAP. The concept was so novel, yet simple, that I decided to give it a try. The daily sessions were easy and minimally disruptive to my day, which was so much better than my nightly struggle with the CPAP. The device itself was much smaller than my CPAP, and all of its pieces were certainly much easier and less awkward to travel with! Initial results were pleasantly surprising: my wife reported that my snoring was “softer” and I definitely felt more restful in the morning. When I met with my pulmonologist, I discussed the therapy and results with him and he ordered a sleep test to verify my reported results. Great news! The sleep test recorded a much more peaceful sleep than the original test that had put the CPAP in my life, and even better, the numbers were below the threshold for a diagnosis of "mild" sleep apnea. This meant NO MORE CPAP! I couldn't be happier. I am now in the sustaining maintenance phase of the therapy and only wish I had known about the eXciteOSA alternative earlier. Highly recommend it.
eXciteOSA
Very good product. Life changer, I highly recommend it!!!