Quality product , timely service. Exactly what is says it does.

Delivery as arranged. Easy to construct. Great value and quality product.

Perhaps not Tufferman's fault - but the delivery address had a complete correct address and post code and below that a different delivery post code. This was reported within five minutes of making the purchase as it was obvious from the order confirmation. Notwithstanding your sales departments advices to your delivery company the delivery failed to deliver on the delivery date. I had taken the day off to receive the delivery - so not great. The product was then delivered the following day without advice that this would happen. The product was dumped on my drive. It was damaged when delivered. Maybe dropped when unloading? - Making assembly difficult. One set of shelves is cracked. Reasonably safe to use if one of the shelf support struts is located directly under the cracks. The brackets and mallet were not with the order and had to be sent / resent later causing a delay with the erection of the shelves. Most of this, logically, is the fault of the delivery company. Not great service though.

Great service highly recommend

Despite the order arriving with one package missing, due to the delivery agent’s inadequacies, which created a situation whereby we had to source alternative product , the Tufferman customer services team were efficient, understanding and in fairness did the best they could. Just hope the refund on missing product will be forthcoming.

Arrived following day, and I didn’t even pay for express delivery. The unit is as tough as described. I had reviewed many other storage units but saw that they broke easily. This one has honeycomb bottomed drawers of tough plastic. I have bought it for my teenage granddaughter to store her craft materials, and knowing how teenagers plonk things down without thought I didn’t want a unit with drawers which could break easily. I feel this will do the job admirably and last her many years.

Bought 3 shelves Storalex® HRX Industrial Shelving Bay (600kg UDL); Storalex CRW Workbenches (500kg UDL); and STORALEX® HRX Workbench (600kg UDL); They are so flimsy and their whole structure went out-of-shape after I put something which is 40 kg and 60 kg on them respectively for 5 minutes

Great service and quick delivery, great goto firm for storage solutions at reasonable prices

I ordered x2 storalex shelving systems (upgraded for higher load bearing) which arrived promptly with good comms from the company. A little disappointed with the quality of the product to be honest. The thickness of the metal shelves is very flimsy. so flimsy in fact that when you tap the corners into place with a rubber mallet the metal quite often creases. Also the metal location tabs bend out of alignment very easy, making construction a real challenge. These thin tabs snap into place so if you ever need to reconfigure the shelves, Im not sure you'll so so without damaging them.The uprights come in two sections that have to be joined (not clear on the website) This must compromise overall strength when it runs to 1800mm in height and given the advertised max load bearing. All in place and anchored in my garage. looks great, but time will tell if it is "tuff" enough for the job

No issues, ordered, delivered on time and built the racking. No dramas.