Very quick delivery
Very quick delivery. Easy to put together. Good quality.
Great products
Great products! Quick delivery
Tufferman is tough shelving
I was amazed just how easy it was to put the Tufferman shelving unit together. This Tufferman unit will last for years. I will definitely have more
Great product
Great product. Easy to assemble. Solid. Did the job
The gear arrived on the day quoted
The gear arrived on the day quoted, easy to build good company to work with no issues.
Shelving appraisal
Prompt delivery and very satisfied with the shelving which has enabled me to tidy our spare room
I was disappointed with the quality of…
I was disappointed with the quality of the product. Quite flimsy and the shelves were extremely thin! It looked a lot better on the website! Would not buy again!
The product arrived on time and was as…
The product arrived on time and was as advertised. The assembly of the shelves was simple and fast. Happy with how robust they are.
Good quality product, but poor delivery service
THE POSITIVES Ordering online was easy and product descriptions were clear. The garage racking is good quality and very simple to erect - nothing other than a mallet required. I am happy that I have received value for money. THE BIG NEGATIVE In my case, the delivery process was appalling. I received an email before 8.00am on two consecutive days advising that the goods would be delivered between 8.00am and 6.00pm that same day. On both occasions delivery di not happen and there was no warning of problems or sign of apology from the appointed courier DX. Two consecutive days of lost earnings for me! On the third consecutive day, the same email arrived and this time the delivery happened but not until 4.00pm, so another day of lost earnings. Tufferman hid behind it being a third party problem beyond their control and suggested "these things happen"! There is a clear lack of understanding that their legal obligations to their customer does not end once they dispatch the products at their factory gate. Grudgingly, I will concede that Tufferman refunded the £18 delivery charge....totally inadequate compensation for my lost earnings.
The boxes all arrived damaged
The boxes all arrived damaged. V disappointing. Not sure whether this was the courier or the company