user image

Richard Kreibich

04 January 2025, 04:41

  • 1 Review
  • US

Verified

As a multiple property owner I am very satisfied with Bamboo Insurance.

As a multiple property owner I am dealing with insurances my whole life. Bamboo is my new insurance and as far, I am in the middle of my claim and I am very satisfied with the choices of contractors and handling.

user image

REBECCA ARMS

29 December 2024, 02:36

  • 1 Review
  • US

Verified

When I first got bamboo I let them know…

When I first got bamboo I let them know to put some notes down about an ex-wife that is frauding me out of my home so she couldn't get anywhere near me and your people I had them write some notes for almost 3 years they've done so well and I haven't had to pay any mortgage because I'm on a plan they make me know that I'm going to be okay and the walls are tight in your company I wouldn't have any other company but bamboo insurance and bamboo thank you so very very much and my children and my dog appreciate you it's been a hard road but you guys have been there for me now I've got a claim just started and I hope to God everything comes out the way I need it to come out and I need dire help getting into a place and paying my storage because if I don't pay it I'm going to lose it and that means I'm going to lose everything that I own thank you so much Mrs arms So know on Nov 26 I had something know happen that was the fire in my garage .my family and I have had to sleep in my car and my dog had babies my storage is due 😭 thank you Mrs. Rebecca Arms

user image

CustomerC. McNaughton

19 December 2024, 05:00

  • 1 Review
  • US

Verified

Rental Home Policy

I was helping my partner Ian obtain new home insurance for a rental home of his in California when his prior home insurance company pulled out of this state. We’ve were assigned to Noah Larsen who, as our agent,was able to help with a new policy for a very similar quote. There were a couple of extenuating circumstances and we were very pleased that Noah was able to deal with them for us. Thank you so very much!

user image

Private Name

17 December 2024, 10:11

  • 1 Review
  • US

Verified

Made in China Quality/Delay, Deny, Disappear/Bait-Switch bogus

I find myself stuck with Bamboo insurance, my carrier dropped me and I fell for Bamboo Insurance Bamboozle. Beware “Bamboo Insurance” will prove itself to be a stereotypical “Made in China” Quality, ”Delay, Deny, Disappear” bogus, Bait and Switch scam. They disappear, policy benefits prove useless as soon as you file a claim. Once you file a claim expect a Status letter noting ‘there’s no coverage for this claim’ and get stuck with this carrier with no option to protect your interest. Your claim data will be forwarded to the claims database and you will face a hard time finding coverage. They disappear, policy prove useless bogus as soon as you file a claim. Founder admits a disruption agenda, focusing on agency profits, aiming for the payouts lesser than premiums and using more conditions than the other carriers to deprive consumers of payout/benefits. Once you file a claim expect a ‘there’s no coverage for this claim’ letter with no further explanation, nobody to contact and then learn that your claim information has been forwarded to claims database so no other carrier will sell you a policy again. Policyholders are struggling and trapped. I’m stuck with them. Negative customer experience of minimum to none claim payout/disappearance (operations team) is buried under positive reviews of finding (sales/marketing team) cheap coverage when other carriers dropped. In between there’s a tech(cloud, excessive partnered data crunching) for few to no payouts. Bamboo admits focus on company profits, their revenue per employee is $200K, total $20M profit all is from wreaking someone’s life with few to none payout. There’s no claim investigation, claim contact or policy payouts. 2024 Source(profits/tech switch) : {Source Redacted} 2018 Source(customer/transparency false market bait) : {Source Redacted} Revenue declaration: {Source Redacted} Notice the open admittance “This is key to Bamboo’s success: Many insurers get in trouble when rates are inadequate, and losses paid are greater than premiums earned.” For a consumer/Policy owner this means Bamboo focused on ensuring consumer payouts should be lesser than the premium earned. Notice the self-centered “We want to continue growing profitably and doing the right thing for the company.” Right thing for a company is to deprive customers of their payouts, market the benefits until claims are filed so claim information is forwarded to other carriers and the customer is trapped. Notice the rejection “While most home insurers collect five or six pieces of basic data, Bamboo ingests significantly more” Ingest significantly more conditions/data to result in few to none payouts. Notice the data sharing to trap consumers “The company also has found success partnering with other insurance providers, leveraging innovative technology and an easy-to-use platform {Name Redacted} developed.” This platform is designed with a goal of 1. “payout should be lesser than the premium earned” & 2. ”doing the needful for the company profitability” 3. “Insurance needed disruption” 4. “Agency uses significantly more conditions to deny claims“ 5.Consumers are trapped in the policy that lacks marketed benefits. Policy payouts are not based on facts/ circumstances/ evidence/ legitimate reasons/good faith. 75K+ consumers are at the mercy of the legitimacy of the algorithm developed by the founder and partnering with other insurance providers is a defrauding conspiracy. Consumer reviews are documenting struggles, dissatisfaction, false marketing and lack of fair loss settlements- this should call for a thorough investigation into the legitimacy of the algorithm/platform/partnership etc. practices. This company was founded in 2018, garnered 75M+ by 2023, consumer lawsuits are starting to pile up, it’s on the path to disappearance/investigation. Agency needs to be investigated about their disruption agenda/method/consumer depriving, fraud. Consumers need an alert about protecting themselves. Experience is not xenophobic, that's not the point, important fact is they are making so much money and offer peanuts or no payouts. Lemonade paid fines for using AI for claim determination, this agency is using tech and bad faith, Needs an action on them. In the world where Bamboo Insurance could be anything they decide to be Made in China Bamboozle.

user image

A B

17 December 2024, 04:50

  • 1 Review
  • US

Verified

Wonderful company

I had an unexpected flood in my home due to a faulty washing machine. Bamboo sent someone out to inspect right away and handled my claim quickly. So grateful to be insured by this company.

user image

Elizabeth Wright

08 December 2024, 13:04

  • 1 Review
  • US

Verified

Home insurance recommendation

Noah Larsen was extremely helpful every step of the way helping me to obtain home insurance when my previous carrier dropped us abruptly without any assistance for replacement insurance. He explained the process, replied to my messages in a timely manner, and provided excellent customer service skills.

user image

Rebecca A

07 December 2024, 04:27

  • 1 Review
  • US

Verified

Smooth and easy process

I was about to give up on searching for insurance agents locally and keep the minimum coverage on my home. It felt like I had to fight every year to find coverage on both of my homes and so I finally decided to see if there’s any companies I can work with directly. I checked Bamboo and found out I could just go ahead and get insured straight with them. Oh man it so easy to get started. My insurance agent Brett Hanson is amazing he contacted me right away after putting in a quote request he is so pleasant, friendly, and sharp to work with. The process was so smooth because of him and I don’t regret getting home insurance again. Looking forward to many years of having a smooth experience and having my homes covered!! It’s a peace of mind. Thank you Brett

user image

JohnG

07 December 2024, 02:02

  • 1 Review
  • US

Verified

Bamboo was my walk-off home run

Bamboo was able to secure me home insurance at an affordable rate. I have nothing but praises for Raul, their agent that helped me.

user image

Mike Nakashima

05 December 2024, 05:32

  • 1 Review
  • US

Verified

Very responsive agent

Very responsive agent. Answered all questions quickly and thoroughly. Provided new quotes as requested in a very timely manner.

user image

Fung-jou Chen

30 November 2024, 08:53

  • 1 Review
  • US

Verified

Very friendly and sincere

Very friendly and sincere, and the service is in a timely manner.