Wow what can I say! Beautiful every time! Would recommend! Would never use anywhere else now I’ve found the perfect florist 🥰🌹

Dreadful, £55 for a bunch of half dead tulips. Tried to call them to cancel my subscription no answer on phone line. Emailed not heard back

Awful quality!! All the bouquets of the flowers I have received so far are dying the next day and are so ugly. The flowers come dead or broken. Avoid at any costs

Terrible company, the worst customer service I have ever come across. Please go elsewhere.

Frauds, do NOT use them. Claim to have attempted delivery, which we were not in for but then said they'd attempt to redeliver and they didn't - we contacted them to chase on this and at this point the flowers are likely out of water and dead so we requested a refund on the delivery. Customer service was downright rude, argumentative and accused us of lying. Clearly lots of people in the reviews have had poor experiences.

Really disappointment with our gift of silver roses for our 25th wedding anniversary. They arrived in a beautiful gift box but the oasis was drowning in water. The instruction card said to water upon arrival but as they were already in heaps of water I didn't water them again. In only a few days they started to mold, I contacted the company who replied with a non related reply. I contacted them again, this time no reply. These roses are not cheap and they lasted a very short time. Very disappointed.

I ordered a bouquet of peony roses on July 9th in London costing £356 including a same day delivery charge. The delivery was made the following day while a factually incorrect mail was sent to me saying that an attempt was made to deliver the flowers . There is CCTV at the address which confirmed no such delivery attempt was made . When the flowers finally arrived they started to either and die within 24 hours . Wholly unacceptable. Customer service is a chat bot who told me I had no grounds for a refund or partial compensation despite me providing photo evidence of the defective product . Judging the other reviews I consider this company to be a scam and a fraud and I will be initiating legal proceedings against them . Do not use this company

The quality is shocking ! First batch of peonies didn’t open and withered away. Second batch arrived at the end of their life. Third batch I’ve sent an email saying I was going away on duty and asked to cancel or reschedule as I won’t be able to receive the flowers, I asked them well in advance. No reply from customer service, sent flowers anyway. Last batch pretty much dead. Waste of your money. Do not buy how nice their stock looks in the pictures, it’s a lie, service is nothing like that, what you see and what you get two different things. You will be disappointed.

I ordered 30 roses for my wife. I got 16. The box was opened and half of the roses had fallen out, were covered in sand, pedals were ripped and there was glue strings hanging from the roses that had fallen during shipping. When I sent pictures, told them my order was wrong, showed picture and video evidence of what I received and the condition it was in, I was met with multiple people doing nothing but making excuses and making no attempt to make it right. I have asked for a refund and to return them 6 times and keep getting replies telling me that my roses will last forever and this is the correct condition. Horrible customer service. Subpar product. Extremely over priced at almost $300. And i will be reporting their company as fraud and will be disputing the charges with my bank.

The company failed to issue any refund despite box turning up damaged, flowers water logged and some stems broken. It was not packed well enough. My brother had saved up for his girlfriend - £68 later and nothing to show. It was so upsetting. Money ploy and poor management