Verified
Very well organized safari to Kenya
Very well organized safari to Kenya. Good guides aand drivers. Superior accomodation
Verified
Over 4 weeks 'safari' in Africa
Over 4 weeks 'safari' in Africa, all planned and booked with Bench's help, and not a glitch. Apparently, this is pretty unusual for anything in Africa! Their knowledge and expertise in providing an appropriate itinerary to match our needs (animals and scenery, not civilization) ,and in setting the appropriate expectations for our holiday, made for a very smooth and extremely enjoyable experience. There were 4 of us travelling in a group, which turned out to be optimal for virtually all aspects of the journey through Botswana, Zambia, Tanzania and Kenya (with a small break to finish in Zanzibar). The accommodation was perfect for our needs, well chosen to optimise our time in each location, with daily excursions focused on what we wanted to see. Thoroughly recommend.
Verified
Great service and advice from Lyndal …
Great service and advice from Lyndal Montgomery. Lyndal made the process very easy, organised us to have accommodation near our friend also travelling and recommended good pre-accommodation. Lyndal was also reassuring for a first time traveller to Makutsi Safari Lodge where the animals actually roam free. It was a wonderful experience from start to finish. Thank you Lyndal and Bench Africa. I would highly recommend.
Verified
Trouble free trip
Our trip to East Africa was trouble free. Great guides who knew their area well. We felt safe and looked after all the way. Accommodation choices were fantastic and the itinerary flowed well. I would recommend Bench to anyone looking for a comfortable trouble free trip to this amazing continent.
Verified
Realiable and Proffessional
We first came across Bench Africa via their great tour booklet at the travel agents. We then went to a travel expo and spoke to Nicky who was absolutely bursting with enthusiasm about us booking a trip. Our plans which thanks to Bench all came together without a hitch - we stayed at Chobe Marina Lodge in Botswana, then onto Victoria Falls Safari Lodge, then a night in Johannesburg before finishing off at Makanyane in Madikwe. Everything was booked and noted for us in a folder with loads of extra information, contact numbers for pick ups along the way etc. I think for piece of mind it is SO worth using a trustworthy and reliable company when booking a trip to Africa as you do not want to waste a minute of your time trying to arrange things once you get there. I can't wait to go back to Africa and experience even more. Thanks Bench!
Verified
Knowledgeable and Professional
We recently visited Kenya, Rwanda and Tanzania. Bench were recommended by friends and we worked with Steph to organise our trip. Right from the outset her knowledge of travel in Africa and her professionalism were outstanding. Her suggestions, recommendations and travel tips were spot on and made our trip an amazing experience. For example Steph suggested we visit the Gorillas in Rwanda early in our trip. If you are unwell at the time you wish to make the trek, you may not be allowed to visit the gorilla group (to protect them from human diseases). Another factor was that the treks (we did two) can be quite difficult and with our energy levels high early in the trip it was certainly better than attempting the treks after two or three weeks of travelling. The tours, lodges and tented camps Steph included in our itinerary made for a variety of excellent game viewing and experiences. Also, on one occasion we had a flight cancelled (not booked by Bench) which disrupted our travel plans prior to picking up a tour that Bench had booked. We contacted the Bench "help desk" and they promptly and professionally contacted the tour and transfer companies as well as our hotel for the night to update them on our delayed arrival. In summary, we would highly recommend Steph and Bench for any travel in Africa and wouldn't hesitate to use them again in future.
Verified
First time visitors to South Africa Read This.
Bench Travel was recommended to us by a friend and did not disappoint. Stephanie organised pretty much every detail of our trip which went seamlessly and safely from start to finish. Her recommendations of accomodation and game parks for our budget were outstanding. We had no idea what to expect from our trip. Stephanie organised it so that our experiences every day literally got better and better. We couldn't have been happier.
Verified
Excellent organisation
Excellent organisation. Lydal put together the holiday of a life time. Everything was well planned and went smoothly. Extra help while we were away was readily available and helpful. A fantastic experience. We will definitely be using Bench again!
Verified
5 stars from start to finish!
The booking process with Maria at Bench was seamless and her expertise and knowledge is impressive. We have been to Africa 3 times and still Maria manages to exceed our expectations with recommending amazing properties that suit our travel style and budget. We'll be booking again with Bench for our next African adventure...hopefully soon. Thanks for a truly memorable experience!
Verified
East Africa Safari/Victoria Falls
Easy company to deal with. Safari was excellent, fantastic sights. Road travel challenging but more than made up for by great accommodation. Extremely knowledgeable and helpful guides. This was a great trip.