I did not know my subscription was set up for auto-re-newal after a year. I did not use the platform enough and found better training content elsewhere. They auto charged my credit card without permission. When I cancelled the very next day it took over a week and a half to get a response. Called the customer service line who then told me I could not get a refund. Refund policy on line states 30 days however they do not honor it. Requested a manager to review it but no luck yet. Beware - as they sign you up for auto renewal . You can find quality training through HRCI and SHRM - and free courses. BUYER BEWARE!

MyCPE offers up to date, relevant continuing education in formats that are very convenient to complete, even for a person with a very busy schedule. Also, the representatives are very quick to respond any time I have had a question. A huge library of courses at a reasonable price makes it a great resource for CPAs.

Anna was a delight and very professional.

I've used My-CPE for two years now for CPE credits. I had to contact support for a glitch in the polling questions (first glitch I've run into with the system). They were able to correct right away. Very efficient and friendly customer service.

excellent customer service!

My CPE Support provide excellent service and timely response for the query. Also the webinars are also excellent.

Monika was very patient and helpful in addressing my concerns and questions.

I had a course that was showing that polls were missed. There was a technical glitch in the middle of the presentation, and they were able to identify the problem very quickly and correct it.

Monika was informative and answered my question.

Very easy to navigate and had lots of help from the team.