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zerosoma

19 June 2024, 11:22

  • US

I used to order from Puritan monthly

I used to order from Puritan nearly monthly. I realized I had so many supplements stocked up so I stopped around 2021. It came time to order again and I saw the newer reviews… naturally I was pretty nervous. I’m not going to discount those reviews but only share my experience. I put in an order for $65 (all the same item) and made sure to go through PayPal so I had some buyer protection. I did not get a ship notification or any type of confirmation. I signed in on Puritan and saw my items were “shipped” but it was still “processing”. It had an arrival date of June 22nd which was 13 days out from my initial order. Today June 18th I saw the Puritan package 📦 on my doorstep and I checked the contents, everything was ok. The bottles are no longer heat shrinked at the neck and instead only have a one-step freshness barrier - a seal. They used to have both. I’m not too concerned but it looks like a step down in quality. One star is deducted for that and the failure to communicate shipping information. I imagine if something major happened I’d be forgotten about. I’m glad I did this order but it’ll be my final order from Puritan most likely. For alternatives, Spring Valley at Walmart provides affordable supplements and Swanson is also a good company to deal with. Hope this helps.

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Brian Benoit

18 May 2024, 20:57

  • US

WARNING

WARNING: DO NOT DO BUSINESS WITH THIS COMPANY. Placed order and sent money. They did not send product saying it was out of stock. Refused to refund my money. Buyer beware

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Rodney G

08 May 2024, 07:41

  • US

Suddenly does not deliver to U.S. Post Officr Box

I have received deliveries on several occasions from Puritans Pride to my United States post office box. The most recent delivery, never arrived at the post office box and was returned by UPS. My Puritans pride dispute number is 05846169

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Shelley Navratil

23 April 2024, 09:05

  • US

I have been a customer of Puritans…

I have been a customer of Puritans Pride for over 30 years. The last few years, they are continually out stock. It steadily gets worse. I feel so disappointed when they advertise sales but are out of what I want to by. I've switched over to Swanson.

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Samuel smith

28 March 2024, 08:17

  • US

Puritans pride is now owned by the…

Puritans pride is now owned by the Carlyle group. A private equity company that is only interested in PROFITS. Avoid this and all other businesses owned by private equity. They are plunderers and Carlyle among the worst

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fredric mattes

26 March 2024, 12:14

  • US

customer service used to sound great

customer service used to sound great. at puritans pride they used to ask my name my account number or phone number. something is wyears rong aotot puritans pride . I got upset that certain hard pills were going soft 2 years before the expiration date. I got tired that puritans pride was sticking magnesium stearate in most of their pills.i don't need 80 pills per day with fillers. with puritans pride which is owned by Nestle company and I was told Carlyle is also owned by Nestle Carlyle also sticks magnesium stearate in most of their vitamins. 2025puritans pride and Carlyle don't make it easy to get your money back. it is now March 25 2024 and I have 6 bottles of horse Chestnut vitamins that have been going bad for months.the vitamins october 2025. puritans pride says we guarantee the product 90 days. I never knew that and puritans pride does not throw out their returns but reship almost expired products to their customers. if the product has 6 months left on the expiration date the product is probably at least 2 years old and they will stick their customers with the product. a few years ago puritans pride took back my returns but gave me little money. puritans pride stuck me with soft b50 caplets and 6 bottles of caplets that were soft. they want to give me a 20 dollar credit. I had points on previous orders but puritans pride did not say they expire at the end of the year..puritans pride has to give low dosages and tiny bottles to give lower prices. every bottle needs review. not an honest company and a greedy company.

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Mede

25 March 2024, 01:26

  • US

I have been a customer of puritans…

I have been a customer of puritans pride since 1984, I love their products and I am healthy as a result of their vitamins. I hope they stay around for other generations.

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Paton, Stephanie

06 March 2024, 05:10

  • US

I placed an order with them February unsatisfied customer…

I placed an order with them February 12, 2024 which was over $300 and I still have not received my order after placing 3 to 4 phone calls to them. They had many excuses but I still have not received my order. I placed three smaller orders After that and received them. I just want my money back.

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John Allen

04 March 2024, 09:38

  • US

40 yr customer

40 yr customer! Let's face it folks, Puritan Pride (I Assume) is going out of Business. Would have been nice if you didn't Snub Your Customers! Been out of stock of Most popular products for over 6 mos. You, Are Quitting, aren't you, Puritan!

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keith perkins

20 February 2024, 23:36

  • US

Titanium dioxide and magnesium stearate in most of their vitamins

Most of the vitamins I have purchased from them over the years have titanium dioxide and magnesium stearate in them. One is an anti-cancer agent, and the other is for color. Both are linked to harmful side effects and should not be added to vitamins that are being ingested for health reasons. I have thrown out hundreds of dollars worth of vitamins because of that reason.