I'm a facilities manager and use Total Back Care ever time I need to place an order. What truly sets this company apart, is their exceptional customer service. The team is incredibly knowledgeable, Always helping me choose the perfect chair to suit my users. They always take their time to answer all of my questions, ensuring that I felt confident in my decision. The delivery process was seamless and well-organized. The chair arrived in perfect condition, and I could tell that great care had been taken in handling and packaging it. Assembly is always a breeze with setup. Overall, I am thrilled with my experience Total Back Care. Their dedication to quality, exceptional customer service, and commitment to delivering an outstanding product make them stand out in the industry. I highly recommend this company to anyone in search of a top-of-the-line specialist chair. They've earned a loyal customer in me, and I look forward to using this company for many years to come. M.B

Total Back Care are total Legends! We have been using Total Back Care for more years than I care to remember! (There may have still been dinosaurs!) Rob and Jess cant do enough to assist our colleagues in ensuring that the get the correct equipment to make them comfortable whilst working with DSE. Their reports are very comprehensive and clear. They are very friendly, professional and flexible with their availability (although Rob does run on coffee!) They deliver any equipment necessary and spend time with the user showing them how to set it up as well as explaining why it is important and how it is designed to make them comfortable. This gives the colleague ownership of their work station as well as their equipment (and saves me time running back to fix it when someone else has sat at their desk) Rob has even let us know when he knows we have a product in stock rather than suggesting we buy new every time. Rob has also found and supplied us with very specialist equipment for neuro divergent colleagues and pregnant woman! Rob has also run "mass training" on site, showing colleagues how to set up their DSE and adjust our specific standard office chair I couldn't recommend them more highly enough!

Fantastic experience from start to finish. Great communication from Dr Rob Harrison on what chair would be suitable and Jess was fantastic when she came to adapt it to my needs. Highly recommend.

The experience was brilliant. Getting my equipment was effortless. The correspondence and support I had really helped the whole process go smoothly. Jessica was very supportive and offered guidance throughout the process.

Excellent assessment of needs with a very professional and sensitive approach. Excellent communication at all stages of the support needed. Very personalised and excellent availability to clarify all doubts with very helpful guidance at all time. Well done!

Top customers service, very professional , great empathy, make you feel at ease . Great range of e

Rob and Jess went above and beyond to ensure that I had a thourough assessment of my needs and that I then received the correct equipment to enable me to work safely and comfortably at home and in the office enviroment.

Wonderful - friendly, professional service. Expert advice and information. Highly recommended!

I was happy with the service from start to finish, Jessica is very helpful and friendly I never felt unable to ask anything. It was a positive experience

Jessica was great! Her expertise was delivered in a very friendly manner that made me feel comfortable.