Verified
Love my new couch
Love my new couch. I never thought i would get it. But lots of help and found what i wanted. Delivered. To my home and set up how i wanted both men who delivered it were so nice and professional
Verified
Great people
Great people, products and service.
Verified
I bought a 75” Sony Bravia tv from you…
I bought a 75” Sony Bravia tv from you in November. The tv went black and only had sound when I was watching it. I called you. You than said to contact Sony which then sent me to some service that they use to come fix it. They came. Still haven’t fixed. It will be 2 weeks before another part comes in from the states to see if that’s the problem. Very frustrating. You should have just gave me a new one and took care of this problem yourself since it’s still under warranty. Terrible customer service
Verified
Great experience
We went to multiple furniture stores. Did not feel pressure at teppermans, prices seemed to be the best, had the best options/quality, and had financing available which was easy. Delivery went very well and everything was great.
Verified
Delivery personnel damaged
Delivery personnel damaged exterior door frame. Damage wasn't noticed until 2 days later. Unfortunately I signed off on the no damage sheet. Customer care basically told me that the delivery guys never reported it, I signed off on delivery and waited too long to notice it. So basically bought $3500 in product plus $75 delivery fee.and have to replace a door frame.
Verified
Happy and satisfied with my purchase.
Happy and satisfied with my purchase.
Verified
Excellent Customer Service
Excellent Customer Service, Good Furniture for selection, Competitive pricing and Financing Option available. Certainly will recommend Tepperman's!!
Verified
Store salesman was helpful and…
Store salesman was helpful and knowledgeable regarding the type of mattress and pillows we were in search of. Salesman was courteous and processed our proper discounts on our sales transaction. Salesman scheduled our delivery from London to Woodstock and arranged for delivery crew to remove our old mattress. I received a phone confirmation and time range and date of delivery in advance from Tepperman's. Delivery crew arrived well within that time range and placed the Serta mattress in our bedroom with purchased pillows in a friendly efficient manner. Mattress and pillows delivery were exactly as ordered. A very pleasant experience from showroom to delivery. Thank you Cheryl Tupper - Woodstock, ON
Verified
Great job.
Great job. Good Service.
Verified
We love Joan pillion our sales lady…
We love Joan pillion our sales lady ...kind and helpful......