The delivery truck was right on time, the guys were professional and respectful of my order and property. I bought a platform bed with slats, no issues so far, but I will probably reinforce the slats because they are pine and fairly thin.

The delivery and installer guys were very professional. I have no complaints. Teppermans really live up to their slogan family to family.

I was very happy with the service I received. The delivery people did a fantastic job

I had an easy and comfortable shopping experience

Friendly staff. Delivery was late due to traffic 1 hr past the 3 hr window.

We received a rip cushion. The customer service clerk called and told us that the technician fixed the hole before it was delivered and we were suppose to be notified but she was never told of the rip and so neither were we. The delivery guys were great. Personable and friendly. If communication was better with the rip, then the rating would have been higher

When our couch was delivered much pressure was felt and especially the man that seemed to be in charge was very overwhelmed. I felt badly for them. They had the couch smushed into our wall and I asked for a change to be made. He got very angry and was very rough with the unit. I had to leave. I couldn’t watch. It seems that time management given to the men is not adequate. It would be helpful perhaps to give consideration that is realistic to this schedule so they can feel good about what they do.

When we go into Teppermans, we do not feel pressured when browsing through the store. Service is great, delivery is just as good.

The big problem when they install the washer and dryer the washing machine wasn't hooked up properly water all over my floor in that and all my insulation I had to wait for it all down and that was not impressed and plus it was late by at least three weeks because of his backward or not kind of ridiculous

Furniture took 2 months before it was delivered right!!!! Also first set of chairs put together very poorly. Screws were falling out each day!! Jay