Service staff is great and knowledgable the delivery staff were great pleasant to deal with and professional.

Always good service. Dan in sales was very helpful, and the delivery guys were great!!

Great service all around.

We had no issues at all with Tepperman's Store. The store kept our appliances for two extra months as we undergoing renovations to our home. The delivery service was on time and had not issues at all with the delivery people. Unfortunately there was a dent on the stove, a picture was sent to customer service and within 1 hour there was a phone call from Tepperman's regarding the damage and a new stove was ordered. All in all, happy so far.

Everything was good until delivery in Chatham, Jan 23/19. It was raining and I mentioned to the delivery person that I hoped the furniture was covered so it wouldn't get wet. He said, "What do you want, man? It's raining!" He was very rough with the sliding patio door that he tried to bring the furniture through. The service was bad enough that I would be reluctant to deal with Teppermans again.

Delivery could not take place due to some patches of ice that were found. So, when my husband received a phone call with a delivery date, the woman on the other end, hung up rudely without verbally ending the call. Also, we did not receive any of the décor pillows that came with the couch and had to be ordered again. I had to go out and buy some pillows, as we were told it would be about another 6 weeks before we get them.

The worst experience I have ever had dealing with Teppermans

Very unhappy with the service overall! Ordered a Decor- Rest custom couch, when it was delivered the order was wrong. Reordered the new piece and that was wrong then finally on the 3rd attempt the right piece was delivered 4 months after the order was made.Do not like the way they have no idea where the delivery team is and unable to deliver witihin the 4 hour window.

The moment I walked in to the store to the delivery and setup in my home was totally polite, fast, professional. I'll keep coming back for sure.

other than the mexican looking delivery man acting like a drama queen about getting the sofa in the house which there were no issues for it fitting, all was good. i knew by looking at the sofa and the size of the door and knew it would fit, i have moved much furniture over the years to know. he either didn't want to do it for one reason or another or had issues with being in the house with 2 gay men inside, not sure, but i am please with the product and service at the store level.