Good service. Chair arrived in good time. I tracked the arrival time and it was within 10 minutes of the predicted time. Salesperson was very professional unlike one at one of the other big box stores.

Product and delivery was spot on. Could use a quicker way to finance with signature 40 minutes in total. Also the sales lady could make sure to ask about delivery and not wait till items arrive and then ask for $80.00 more. I think one sales person should be able to help you being well rounded in all products would make things smoother. Having multiple people from different departments is a waste of resources, this process takes way to long.

Sales person promised us items would be set up & packaging removed. Delivery people were extremely rude & unwilling to move anything past just inside the front door. Will not be doing business with Teppermans ever again and would advise anyone else to do the same. I have tried to contact them regarding this and am put on hold or sent to voicemails. Very dodgy.

Our salesman was very knowledgeable, providing us with sufficient information to make an informed decision without feeling rushed. We appreciated his non-aggressive approach to selling. He was concerned that we would get the product that would best meet our needs.

Excellent service both in store and delivery.

This is the 3rd time I have purchased from the Kitchener Ontario store and so far I have been happy with the service and products. The only complaint I have is I financed my purchases and just bought a chair that I had custom ordered and received December 26th then purchased washer and dryer on January 18th and was told if I financed within 30 days I wouldn't have to pay the fee again but in the store I was told it goes by the date purchased and it was a bit over a month. Now I have paid a financing charge twice within a short period of time and I'm not happy about that.

Professionals for sure we purchased a washer dryer combo at a great price. The delivery truck arrived on time at our cottage on a snowy day, the guys were personable and we were on our way promptly. Deborah Miller

I have always found teppermans to be a very good store to shop in, and I love there products

unit delivered to my home for set up..but screws missing to complete setup...then waited 8 days for 4 screws so they could finish the job..so set infirst time i ever had a problem with themcomplete in my livingroom...why not just take that unit back and bring me another one..

Great Price, Very pleased with product, And the Guys were so helpful when they delivered it. Plus very fast delivery. Thank you.