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Ansah

31 August 2020, 14:58

  • VN

Poor customer relationship and communication.

Prior purchasing my preferred plan I had sent specifications to be done on the plan but no response until I purchased the plan and informed me I should have requested for a custom plan which wasn't realued though its states on their website. Their reply to queries n messages are very slow but always sending spam mails as soon as interest is shown in a product to purchase.

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Stephen Wawire

31 August 2020, 12:46

  • KE

Great support from the team

Great support from the team. I would wish that the house plans have more photos for review instead of just 4 or 5 images which in my opinion is inadequate in guiding a client in their decision making. You may consider having extra views available to paid members only for a start. Thanks.

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Simon Tabu

27 August 2020, 19:42

  • CA

Trusted

My order arrived on time. Excellent Service

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Richard Antwire

26 August 2020, 04:36

  • GH

My experience of payment

The process of purchasing premium account was simple, fast and timely. It was an excellent experience paying with mobile money in Ghana

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Jonathan Kimanzi

24 August 2020, 14:51

  • KE

All went well just a few delays but I…

All went well just a few delays but I believe is due to difference in time

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Munira Omar

19 August 2020, 17:45

  • KE

Good

I will give it 8/10. Good plan am impressed but you should at least include the roof and side plan in your premium account.

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Tom Owuor

15 August 2020, 00:50

  • KE

The best online buying experience

The best online buying experience. The product I bought was equally world class. Thank you very much

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Graham

13 August 2020, 07:20

  • US

I still want a home plan done. Just need real communication

2) ok I'd like to do PayPal payment. I'd also like to be a reference for you here in USA. If I email you what I'm thinking of building when can you start working on my home plan? Again I'll leave positive feed back & be a reference. I did see your missed call today. I'll call you back tomorrow. Hi, I am from the USA. I paid to become a member of this site. I began exchanging emails to get a custom home built. I tried to set up a skype, zoom, whatsapp, or viber call after multiple emails exchanged. Everytime i tried calling i would never get an answer. I really wanted to feel secure that the site was not a scam. I finally gave up and they got to keep my membership money and I truly feel that's what they wanted. I'd be willing to change my feedback and do business with maramani if they would confirm that the work of a home plan will be completed in a prompt manner. The site is nice but i just couldn't contact anyone to do business. So the communication and security is was my primary concern. I wish they had references of Americans that used them. I couldn't find a real person that used them to get a home built from ground up. I hope they reach out to me. My email address is lamboguy3 at yahoo dot com if they are not going to work with me I'd like a full refund because that money was to be deducted off the price of the home build.

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Jackson

11 August 2020, 11:47

  • KE

Delay in response

It takes too long to get a response from your end on both emails and whatapp... Kindly address this.

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collins kasembeli

03 August 2020, 08:53

  • KE

The plan I received was inconclusive in…

The plan I received was inconclusive in terms of columns on the drawings. The Architectural plan only had pdf drawings. Dwg drawing was missing.