It is not the company’s fault that the order wasn’t delivered- they did all they could. Their after-sales team and efforts to get matters sorted have been constant, after-hours and assiduous. My apologies for the previous low rating but this has been amended to top level. Thank- you

Long process to solve issue with Items. I would suggest the team revisit their customer experience strategy and training on communication for problem solving, as my review would be higher if this was better/sufficient. Over the years I have had no issues however the handling of customer service experience has impacted my views on the company.

Prompt .. exactly what it said at point of sale

Very fast delivery. Packed in a velvet pouch and labelled

I am so pleased to have found this site. I love the samples received and will be trying more. Excellent service.

Good selection of samples and are certainly real. Swift shipping and great packaging. The sample I tried was a 2ml of a Byredo. I would use again .

A fantastic way to have beautiful perfume samples - even the smallest ones last a while. My first time ordering and will do so again. Thank you.

Got what I asked quick service

got what I wanted

Fantastic samples at reasonable price and worth it when discovering perfumes