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mike carter

08 December 2023, 20:49

  • GB

I was not able to obtain the paint for my campervan

I was not able to obtain the paint for my campervan from a main dealer looked on the web and found Paintnuts so contact them gave my reg no problem they mixed up the right colour very quik service so if any one has a problem obtaining paint give hem a call.

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john Hoare

06 December 2023, 00:15

  • GB

Problem solved, happy customer

I had a difficult start, with an old colour which is very rare, they sorted out the problem, now I'm really pleased with the result, it's a perfect match. Would definitely recommend this company. Excellent customer service, well done!

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Douglas Parker

04 December 2023, 18:31

  • GB

Great customer experience

Great customer experience. Slight hiccup selecting the correct paint colour but this was sorted by Sam and item posted and received very quickly. Keep up the good work. Thanks

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Mrs K

02 December 2023, 01:30

  • GB

Absolutely amazing customer service

Absolutely amazing customer service! I ordered a paint pen to cover a scratch on my car. Alas, the item appears to have been lost in the post. I contacted PaintNuts to ask for help, they were amazing 👏. Not only did they respond super quick to my email, one of the team actually delivered a replacement item the same afternoon to my house 👍. This is customer service at its finest. Well done and sincere thanks. Mrs Evans, a very happy customer.

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Jack Sumner

01 December 2023, 19:56

  • GB

Avoid !!!

Absolutely awful customer service ! They had sent the wrong paint to what I had ordered on the website. They will not to try to help you in anyway and make you to pay for their errors. Wish I had read the reviews before buying ! Will be telling friends and family not to bother.

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A

30 November 2023, 09:54

  • GB

Spray paint too runny & dries grey

The spray paint is too runny. As soon as I spray, it drips down then dries in a faded grey version of the blue it should be. I emailed paintnuts five weeks ago to ask for advice but they didn’t respond.

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Connor Sultan

21 November 2023, 03:49

  • GB

Brilliant!

Brilliant!! Amazing service, delivery and colour match was perfect! Used 61k Subaru Grey and their 2k clear coat for amazing results!

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Harry

17 November 2023, 20:52

  • GB

wrong paint sent no return available

They sent the wrong paint and wont refund or pay postage for a return. selfish company, poor customer service.

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MJG

08 November 2023, 22:51

  • GB

I so wish I had read the 120 people who…

I wish I had read the 120 people who wrote a one-star review. I too wish that there was a minus assessment! Let's just say that my team are considering legal action through the Small Claims Court procedure to recover the costs and 'possible damages' regarding PaintNuts car paint supplier, and their so-called Help Team. If ever there was a misnomer this is one prime example for obfuscation - but 'Paint Nuts' seems apt from my experiences.

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Emmanuel

06 November 2023, 17:07

  • GB

Untrustworthy, unreliable and terrible customer service

I wish I can rate them minus, they are untrustworthy, unreliable and poor customer service. I place an order with no PN272896. When I received it one item was damaged, I contacted them with images and video of the damaged item. I received automated email from them with ticket no. 31138 on 26th oct 2023 acknowledging received my request and will respond within one business day but never heard from them till now. Do not buy from them you do so at your own risk. Had I known is always at last. A word to a wise is enough. Don’t buy from paintnuts.