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Simon Brown

06 October 2023, 17:31

  • GB

Ordered a car touch ups by the car reg

Ordered a car touch ups by the car reg. it was the exact match great service. second time i have used Paintnuts will be using them again great product.

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Jeannie

28 September 2023, 18:30

  • GB

Paintnut's Touch Up pen is excellent

Paintnut's Touch Up pen is an excellent match for the scratches on my vehicle. Thoroughly recommend purchasing this item. Easy to order on the website. Delivered very quickly. Many thanks indeed.

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Ziggy

27 September 2023, 03:49

  • GB

Customer service was total joke

Cs was total joke, product send was useless, do not recommend this company to anyone.

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Pavol Rybar

26 September 2023, 19:34

  • GB

Avoid Paintnuts for all cost!!

One of the worst companies for custom mixed paint spray, I ordered on the basis of my registration spray for my car, after a short time I received an e-mail from Paintnuts that they have a shade of color that matches the color code of my car, so I ordered it and paid after the application spray, I couldn't believe my eyes how much the color from the spray does not match the original color of my car, I was completely disgusted because the preparation of the car took more than an hour, I proceeded as professionally as possible, everything was fine until the moment of applying the Paintnuts spray, the color was brighter than the metallic parts there should be they weren't, so the color was presented as black, nothing helped even the application of lacquer, in the end I had to remove the entire sprayed part, even when I showed professional car painters the result, they also confirmed that the spray does not match the original color of the car at all!! after explaining the situation to the Paintnuts company, I received several e-mails where they demanded evidence, they wanted photo documentation, which I provided, then they wanted more photos at their request, and they always had some new demands, and then I said enough is enough because I understood that the Paintnuts company has no interest in a refund their clients, I will always complain about something. In the end, I called the Paintnuts company, to my surprise, when I asked to contact the complaint department, the lady on the phone told me that she was the complaint department, then she asked me for my ID number, and after provided ID number, it turned out that the person I'm on the phone with is the same person who sent me those stupid e-mails with stupid requests Paintnuts is a company that under no circumstances wants to refund you at all the worst company I've ever seen I warn everyone avoid this company you'll never see your money back they just mix paint completely wrong and after presenting evidence that clearly proves that the color is not matching, the money will not be returned to you.One of worst experience ever advisor was rude and unhelpful I offered them several times I will send them spray back and they can do their own investigation what results must be same as mine but long time they just ignored it only after phone call they agreed but I have to pay for return postage!!!!because they are not doing it this is perfect proof that this company not counting with refund so they asking me to get lost more money then just for spray because I cannot trust this company anymore that they do honest investigation I know even now that their investigation finish that everything is ok nothing wrong is with spray because simply they refusing pay you refund!!!!

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Mr Roberts

18 September 2023, 22:31

  • GB

touchup

excellent thankyou

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Ian Wilson

15 September 2023, 00:04

  • GB

Joke Colour Match

Wish I had seen these reviews before I wasted my money 😡 Put my registration in and it found the car so I ordered a touch up Pen. The pen arrived quickly but it's totally the wrong colour .. My car is light silver but the touch up is a dark silver and totally does not match .. Don't bother with this company .

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OLEG

14 September 2023, 17:14

  • GB

Disapointing! Would not recommend

Ordered a matching paint bundle and a scratch-removal kit. First, some items from my order were missing, so had to contact customer support. They processed a partial refund for the missing product, but it was all done automatically and they didn't even send an apology. Next thing, the paint doesn't match at all. It is MUCH darker than the actual color, instead of being grey/silver it's dark grey, almost black. Using the color code they "matched" the paint for me I ordered a new touch-up pen from a different seller on eBay and it was a perfect match. I sent an email to customer support once more, with all the info and even pictures comparing both colors, and got an automatic reply saying they would respond within 1 working day, but it's been almost a week and no reply. Really disappointed with this service and the products. Don't waste your time buying from them. Judging by other comments seems there is a high chance your paint won't match. Now I will have to spend more time removing the paint that I already applied and didn't match, and then re-applying a new paint that is actually matching

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tim figg

13 September 2023, 20:11

  • GB

Touch up paint

Thank you for the ordering process, speed at which it arrived and the quality of the touch up paint. Over the years I have had paint from a couple of your competitors and it was never quite right, match wise but yours was spot on! As soon as I applied it, it disappeared into the original surrounding paint seamlessly. A job to tell where the touch up was! So thank you!

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Liptonic Green

12 September 2023, 21:01

  • GB

Not bad

Not bad, not bad at all! 👍🏼

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Saj

11 September 2023, 07:24

  • GB

The colour was not even close

The colour was not even close! I don't think they even try. Never again. No refund