Verified
Quick and easy to set up
Quick and easy to set up. Competitive price.
Verified
It's been nearly a month since I…
It's been nearly a month since I received an email saying that Healthy Pets would aim to assess my claim within 10 days. I've called once, was advised 20 days, and I've emailed twice with no response. No excuse for poor communication so if you want a company that deals with claims within their own set timeframes then look elsewhere.
Verified
Exactly what they advertise
Good prices easy application perfect for multiple pets
Verified
I have this insurance a several years…
I have this insurance a several years now and I am totally happy with everything. I had an opportunity to claim and everything goes smoothly
Verified
Molly
Excellent customer service, very helpful prompt response and attention.
Verified
Great insurance easy to deal with and…
Great insurance easy to deal with and if you want to use vet to go through insurance they deal with them no hassle
Verified
Very compassionate lady
Very compassionate lady, I had to advise the untimely death of my cat and register a new cat. She dealt with the whole thing personally. Thank you
Verified
Unfortunately my original policy lapsed…
Unfortunately my original policy lapsed and was cancelled under their terms and agreement. Fair enough but I wanted to stay with them so I took out another one with them for the same cat, Smudge. The lady I spoke to was incredibly helpful and Smudge has a new policy on the same terms as the other one but a bit cheaper! (Not that the previous one was expensive by any stretch!) Questions I had about insuring our other two cats were answered and I was well pleased. So was Smudge when I told her she was insured again! :) Thank you Healthy Pets!
Verified
Good customer service
Good customer service
Verified
Call was answered quickly
Call was answered quickly. Operator was friendly, professional and helpful.