The units don't actually charge-despite the company saing they do-and always have to be connected to a power source. I therefore wanted to return them, but they refused to pay return costs, despite the goods not being as described. I tried repeatedly negotiating, with no luck, so sought a paypal resolution, which found in my favour. Not an easy company to deal with.

I have bought 2 of these. One has started making a loud 'staticy' hissing. It is loud enough that I had to move it out of my bedroom. I see no way to fix this one. The other continues to work fine.

Complete and outer waste of my hard earned money. The Purifair does absolutely nothing to clean air or otherwise. The units are simply a placebo. We actually tested the units with ozone meters etc. Someone should file a class action suit. Complete ripoff Update: We took several Purifair's apart. The Purifair's contain nothing more then a tiny fan and power transformer. Absolutely NO ozone or ionizing circuitry!

Still waiting, Ordered 3 on Nov 30th 2023 received nothing. Money has been deducted from my account. No way to contact them except by email. They don't respond. Will be opening dispute via PayPal.

Ordered 3. No despatch notification. I have sent 3 emails and 1 Facebook message. No response to any.

Ordered and paid for 3 and received nothing, monies deducted from bank account no email to state shipment of items. The date ordered was the December 1. 2023 Paid for order of 3 and website states they ship next day. No one answers chats or emails and no contact number to call.

I ordered 3 units and was charged for 3 but was only shipped 1.

Paid for order of 3 and website states they ship next day. Ive waited 3 weeks and they still did not ship. No one answers chats or emails and no contact number to call. If pre-sales service is that bad, I dread what the after sales service will be if product faulty and I want a refund

I bought 3 purifair units and only received 2!! I emailed them and they asked which one i didn't receive yet i HAVEN'T RECEIVED A RESPONSE FOR OVER A MONTH. They refuse to answer me or replace the unit that they didn’t send me. Not to mention the products are garbage. If i could give less than 1 star i would. We bought these since we had the fires in Flagstone as we have all been suffering with a house full of smoke and to not get one of the 3 units that i PAID for is ridiculous.

I ordered 5 of these units, with 3 having to be replaced, and then one more replaced during the warranty period. I wasn’t told you could purchase an extended warranty as such two more units are not working and sound like they’re about to take off (and land on the moon). To be completely honest, these have done nothing to ease allergies nor dust, they actually gather dust! They are not quiet when they do work, they have to be powered with a cord to work, not wireless and customer service was totally fine it’s the units themselves that are crappy and useless. I wouldn’t advise buying these, get something that actually works, with a filter, these are ridiculous and overpriced!