Onnit recently released their "limited edition" Joe Rogan kettlebells. They built this up for months. All over their social media posts/ads, their emails, and their website, they used language to build a false sense of urgency and limited stock. They put a lottery system in place so customers could merely have a CHANCE at being drawn as one of the lucky few who'd be given the chance to buy one. All that was fine... except it wasn't limited edition. A few months after "selling out," they're now casually selling on their website, absent the original hype. Here's the issue... The language your marketing team used created a false sense of urgency that is AT BEST extremely unethical marketing; at worst, false advertisement. Personally, I was a loyal customer who was going to buy one regardless. But I bought a second one under the false impression that this would be a rare collector's item that wouldn't be around for long. And now I'm stuck with it because you don't even offer cash refunds for your exercise equipment. Even worse, many people wanted one badly enough to pay DOUBLE to get one on eBay. Only to see them released again a month or two later. Do you really have so little respect for your fans and customers? I mean, come on guys. You knew what you were doing. It's objectively just not cool. And it's certainly the last time I recommend Onnit products to anyone. Do better.

While they were employed by us, the service was horrible, when we tried to take back the service desk, they would leave tickets unread several months before the contract ended, and just close them when the contract ended, stay away from these maniacs

Sorry, but this has to be a scam. Was sucked into buying multiple bottles for $313 USD on the assumption that Rogan would not support a sh*zen product. But it has had absolutely ZERO effect... Joe selling out to Spotify and this company, that he has a share in... bunch of c u next Tuesdays

Like the alpha brain pills. Have used them and feel the impact

I did not expect support to be this horrible. Dont make a mistake on ypur card info cuz they lock your account. LOCK. No message telling you it is locked. After trying password reset i called to ask if something was wrong w their site. Oooooo i had to talk to fraud people cuz i made a mistake on my card address. While the rest of the world gives you a message to try your card info again, these bafoons lock your account. I used PayPay to pay for my first order so i said ' there is no fraud with PayPal ' and i was told i was being agressive. Bafoons w a victim complex. No more orders from me. I dont want anything to do w them.

The free trail is a lie they never sent my product

I've been purchasing both supplements and courses from Onnit for years now. Recently I came to do a very simple task: Update my email address. After going through the process on their site I could no longer sign into my account. I email support numerous times for the past month and have received no response. I had a large amount of points I hadn't redeemed yet and I can no longer access the video courses I purchased. Saying I'm disappointed and frustrated would be an understatement.

Two of us took two capsules each of the Alpha Brain and Shroom Tech with food and felt sick all day at work. We have reached out for a refund.

Positives - My husband and I take the Total Human complete supplement packs. Have tried the coffee creamer, the focus shots and the new mood instant. Love the products. We sleep so much better at night, very alert during the day without the brain fog or the jitters. We are about 4 months into taking them. Negatives - (1) Joe's book, total disappointed this is a ebook not a hard back. (2) the point rewards program is bogus. You cannot use them on any sale items, which means even at the max 300 points $30 off you have to buy at full price to get the $30 off which ends up being the sale price anyway. Completely a useless program, it should be $30 any product like it states.

Just a thank you. killer products. alpha brain is my go to every morning