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Great customer service from Jordan
Had the pleasure of speaking to Jordan when I was looking for life insurance cover. After an initial phone call he was able to find me the cover that I needed at a great price. He handled the application process and kept me up to date on progress and also took the time to go through and explain the policy to me. Within a couple of days the cover was sorted and all the information was emailed across. I would not hesitate to use Chartwell Funding again and would be very happy to recommend them. Brilliant customer service!
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We had a pleasure of working with…
We had a pleasure of working with Matthew who helped with our mortgage application. We cannot be more thankful for his help through process on all stages of purchase. We extremely value his responsiveness and professionalism that made all process easier for us. Importantly, he reapplied for mortgage product several times to reduce the rate. We highly recommend Matthew to anyone purchasing. We will be happy to use his services in the future.
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Fantastic customer service
Fantastic customer service, always there to answer questions and queries. Brilliant.
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Amazing customer experience
Everyone I’ve had contact with at Chartwell funding have been amazing. Nothing is to much trouble they go above and beyond to help you and answer and questions. James Ford their protection advisor has been so helpful in getting us our life insurance policy’s and income protection. He made sure we understood the policy’s and searched for the best prices. He was alway on hand to answer our questions. For our mortgage Shaun was fantastic he always kept me updated and would supply everything quickly. Once star took over she has been nothing short of amazing from keeping me updated about our mortgage offer to chasing our solicitors for us and then quickly sorting out a mortgage extension within a day as the new build has been delayed. I have already recommended Chartwell funding to my family and friends. By far the best customer experience I’ve had.
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Great experience as first time buyers
Tristan, Harry and Josh were amazing! We are first time buyers so had no idea what we were doing, Tristan took the time to go through everything, without judgement and made us feel really at ease. We had a property fall through and Tristan was straight back on it to help us secure a mortgage for the new property. Nothing was too much trouble, we were updated regularly and given things to do that could speed up the process. Application to offer in just over 2 weeks! Would recommend to anyone!!!
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Adverse credit mortgages
Helped me become a first time buyer on my own with adverse credit, have found me a remortgage & been swapping me down to the lower rates each time until completion Simon smith is who helped with the mortgage application Star waynne is who kept in contact and called me every so often to update me or check in and answers any questions no matter how silly you may think they are
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Abi Bell and Dan Lawrence were…
Abi Bell and Dan Lawrence were fantastic! Talked me through every part of the process, gave me regular updates and secured an offer within a very short time! Thank you both
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Matt and Maya, absolutely superb!!
I cannot thank Matt and Maya enough. They have been superb throughout our journey with them organising and finalising our mortgage. They are supportive, so helpful and kind, and overall fantastic at their job, true professionals. I would highly recommend Chartwell Funding - we were organising our first mortgage and we were made to feel so valued and listened to. No question was a silly question, they were just brilliant!!
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Non-pushy, efficient and helpful
Worked with Jordan who was incredibly efficient and proposed exactly what I was looking for in terms of insurance cover. Many thanks.
Verified
Really helpful
Really helpful, knowledgeable staff