Verified
Fantastic company and people working for them
Chris and Maya at Chartwell Funding worked tirelessly to get me a mortgage offer which recently completed. It was not a straight forward case and they worked diligently. I can't thank them enough for all their work and I would highly recommend them. I will certainly be a return customer when I'm next looking for a mortgage.
Verified
Excellent service
The team at Chartwell funding have all been amazingly helpful and supportive. We have been working with both Josh and Kenny who have both been quick to respond to any queries we had and have updated us throughput the process. We would highly recommend Chartwell funding and could not have asked for a better experience. Thank you.
Verified
Consistent excellence
Having worked with Chartwells for a number of years now, I am delighted to confirm that the service level remains consistently excellent. Chris, Harry, Ollie, Matt, and Star have all worked together and delivered outstanding results without fail. I always feel comfortable that Chartwells are proactively finding the best deal possible, sometimes under challenging circumstances, and do not hesitate to recommend this business.
Verified
Above and beyond amazing!
I recently purchased a home through Vivid. Buying your first home (especially in the current climate!) was scary. We debated if it was the right time and if it was affordable. Dan at Chartwell was so welcoming and friendly. He went through all our options of what would happen if he purchased a 60% share compared to a 50% share. The risks buying a smaller share not looking competitive enough to be given the house etc. He explained with ease the current climate and what this meant for us for fixing for two years compared to five years. He explained the process really clearly and answered any questions over email really quickly. He helped us seek a better life insurance policy. Chartwell would call us to check in to see how things were when we were waiting for completion (our house was delayed for a little while) and were just incredibly professional and friendly. I really appreciated their calm and informative calls and emails in a very stressful time. Chartwell understood that I worked 7:30am - 4:30pm and made a note of that and would always call me just after 4:30pm even without asking because they knew if I'd finished work to find missed calls it would stress me out more! They are really a great team and I cannot fault them. They were made to support first time buyers!
Verified
Helped us get on the property ladder with bad credit
I'd highly recommend Chartwell. We had terrible credit and were unable to get approved for a mortgage anywhere, but Tristan from Chartwell managed to find us a lender with a fairly reasonable interest rate. After our two year fixed rate was up, Tristan then got in touch again and helped us to remortgage, this time with a high street lender as our credit had improved over the two years. We wouldn't have managed to buy our house without Tristan's help, so I can't recommend Chartwell enough.
Verified
Excellent service
Chartwell assisted me with my mortgage application and application for security products such as life insurance. I always found them to be approachable, available, quick to respond, knowledgeable and they kept me updated regularly. I would say they went above and beyond what I expected. In particular I would like to thank Simon Smith, Carrie Parsons, Amy Hewson and Ollie Peters, thanks for all your help.
Verified
Responsive, quick to adapt, proactive, highly recommended
I've worked with Tristan and Josh at Chartwell. Both have been extremely responsive, quick to adapt to changes in our preferences and circumstances, and keen to proactively find a solution for us. Tristan was particularly helpful, explaining the buying process and our various options in detail along with pros and cons. I would highly recommend them!
Verified
Stephen at Chartwell was brilliant
Stephen at Chartwell was brilliant, from start to finish. He was speedy, knowledgeable and really considered my circumstances. I was delighted with the mortgage he found me, and with the service. He was great at explaining the process, outlining my options, and I felt like I really had someone on my side during quite a stressful time. I really recommend them.
Verified
Fantastic communication in a complex…
Fantastic communication in a complex situation, got me a mortgage when I didn't think it would be possible!
Verified
Perfect
A friendly, patient, professional and dedicated team who were a pleasure to deal with. Thank you.