Keine Ware bekommen - Geld weg? Ich habe eine Palette ersteigert und auch direkt bezahlt. Leider meldet sich der Verkäufer nicht. Er geht nicht ans Telefon, ruft nicht zurück und reagiert auch nicht auf meine Mails. Jetzt sind schon fast 2 Wochen herum und ich weiß von nichts. Auch habe ich bereits 2 Mails an B-Stock geschrieben, hier warte ich ebenfalls noch auf Antwort. Ich werde mein Geld zurückverlangen. Mal schauen, ob B-Stock das macht. Die Zahlung ging ja direkt dort hin. Tja, wenn die sich mal melden.

I am owed a 50$ refund for CH Robinson failing to book a truck with liftgate capability despite BStock charging me for it. CH Robinson immediately refunded Bstock but BStock is holding my funds and making it as hard as possible for me to get them back. Their preference is they keep it and apply it as a credit on my next order, even though its my money and I'm owed it back. They are not an easy or reliable company to deal with.

Tina was a great help in the issue that took place with JCPENNY. She was very knowledgeable and her patience and attitude was very professional.

B-Stock provides a good user interface and access to major retail partners like Amazon, Costco, Walmart, and Target. However, be aware they often appear biased towards sellers when resolving disputes. Expect significant problems when purchasing from sellers like Amazon, including lengthy shipping delays (potentially 6-8 weeks) and severe order shortages (sometimes receiving only ~30% of items), with the most valuable products frequently missing. Compounding the frustration, the proportional shipping credit promised by Amazon's stated policy on B-Stock for missing units was not actually provided in my experience.

Ananda was amazing, she made the process very easy and feel comfortable. thank you for all your help

I JUST HAD AN AMAZING PROFESSIONAL AXPEIRANCE WITH TINA WARMBOLD . GREAT CUSTOMER CARE ABILTY AND REALLY CARINIG PERSONALITY

Grazie mille per la collaborazione e risposta veloce e precisa

We have 4 unresolved disputes with Bstock for merchandise we never received from Amazon auctions. The latest dispute case number is 02063889. Bstock admits that there is an issue with Amazon auctions and often merchandise is sold twice to multiple buyers despite getting payment. Bstock closes cases with no resolution because they "didn't receive a response." This is a complete fabrication. First, we have to file the dispute on the auction page and provide detailed proof (there is no dispute that they received all this info). Then they ask for it again via email and for some unknown reason those emails are not received and shortly thereafter they close the dispute. As of January of 2024 to date we are missing merchandise said to be valued well over $200,000. Where is all this merchandise? Why can't we get a refund? There are so many buyers in the same situation. Are there any attorneys out there who would be interested in a class action? Here is your opportunity.

After more than a month of confusion, delays, and frustration dealing with B-Stock and Amazon EU, I was close to giving up. My payments were rejected without a clear reason, my funds were stuck, and I lost money on currency conversion, B-Stock fees, and warehouse rent—all without receiving a single item. But I want to be fair and highlight the one person who truly helped: Holly, the Mediation Supervisor. Once she took over my case, she worked seriously to resolve the issues, kept me informed, followed up with Amazon, and made sure I received all of my refunds—including a goodwill refund. My experience was still painful, and I hope B-Stock improves their systems and communication in the future, especially for Amazon EU orders. But thanks to Holly’s professionalism and dedication, I feel that someone finally took my case seriously and helped bring it to closure. Thank you, Holly.

Complete rip off, scam buyer the hold my money for 21 days and after that they want to do a refund for duplicated order and no products or my money back till now