Beautiful dress excellent service

I haven’t received my parcel order yet Parcel now received, obviously due to delay in delivery because of strike You just asked for a review before order came

My first and last experience with hotsquash has been awful. I sent the dress back since I didn't like the fitting. It has been 2 months now and I haven't received any communication or refund. I lost the count of the emails that I sent and calls that I made. I didn't receive any answer or feedback at all. This is the first time I'm dealing with a similar problem and I really don't know what to do.

Stumbled across Hot Squash by accident looking for a dress to wear to a wedding, so glad I did…. Beautiful dress that actually fits a 5” 9’ lady, have received many compliments!! I love the fact that the clothes are made in Britain with good ethics , really good fabrics and have thoughtful little details like pockets in dresses..

Beautiful dress!

Lovely dress pattern and quick delivery. Size was larger than expected and there was a hole in the pocket. I was disappointed to have a bad fitting garment and bad quality workmanship for a higher (for me) priced dress.

Easy to use website kept me up to date with my item. Skirt is really great quality, a little on the long side but if I fold the band down it's perfect length.

The Best Dealer ever Everything is perfekt communication No. 1 Perfekt 👌🏽 👍🏽

I brought a couple of items which ar white quash - they are expensive - nice material , over priced but I liked their ethos and being made in London. A Dress I brought first time I wore it I noticed the seam was wonky and looking closer poorly stitched not in a straight line and bumpy. I tried to contact them on the phone - no answer , I emailed and sent photos - they responded asking for more photos and proof of sale of which I sent and they responded they will pass it to their manufacturing dept - 10 days later and nothing - a maxi dress at £100 that most high shops would sell for £30-£40 and not have the quality issue and better customer service . I certainly won’t be paying this price again for poor workman ship and even worse customer service . The 5 items on my want want list are now going in the bin

Really poor and unhelpful customer service put me off for a while, but real problem is that the clothes are virtually identical season after season, year after year. I check in occasionally to see if there's anything new, but always disappointed. Shame, as I like the idea behind the brand. See no point in bothering to check in ever again