I sure wish I came across these reviews before purchasing from this company. The return process is a nightmare! I've been going back and forth with customer service questioning me about why I want to return, trying to convince me to exchange, and constantly asking for updated pictures. After reading other negative reviews, I'm nervous about sending the unit back because I fear they will NOT offer a 100% refund even thought the unit has not been worn, styled, or used in any way. This is my first and last purchase from this company- you've been warned!

First time wig wearer here...This was my ever purchase for myself and I surprised my sister to a 30 inch straight wig for Christmas...we both were very happy with the wigs. I ordered on December 12th 2023, and have enjoyed my wigs since. Dyed really well, the knots were a bit stubborn but they're tiny. The HD lace is thin and undetectable. Their correspondence and customer service is amazing. They were patient and informative in their answers. Despite me already paying for my order and confirming what I wanted, my sister still unbeknownst to her that she was getting a wig, changed her mind on the bone straight texture and wanted natural straight instead. I immediately informed Asteria and they were very accommodating to the change and sorted it out with no issues. We definitely plan on buying again, and we both already have another basket filled ready to order more. My sister has already ordered a glueless wig and is also happy with her purchase. I'm definitely going to be loyal customer going forward as long as they maintain their quality and standards.

Poor quality. My second and last purchase. Highly disappointed. Trying send a picture. 13x6 Bob Short Straight Hair Lace Front Wigs. It's brown not natural black.

The faster answer and I received my package fast that I was amaze by there quick delivery. Can't wait to wear my wig for my birthday

Great quality hair and the lace on the wig was already bleached and tinted to match my scalp! The customer service is also amazing- very professional and responsive. I highly recommend!

I’ve been using this company for my wigs for a while now and I have zero complaints. I always love what I purchase and the customer service is great which is always the icing on the cake

The hair is beautiful as always. The customer service was great and quick with responding too! Love this hair site! Asteria is the best!!!!

Hair is very very very nice! It didn’t take too long for the package to arrive. It came pre plucked and bleached like it said it would! The lace was really thin and very very easy to blend into my skin with a bit of foundation and powder which was amazing. The only thing I wish for is that the hair was thicker. Luckily I had some extra hair left over from another wig that was the same length as this new wig I ordered so I just sewed it in. But other than that I love the hair, can’t wait to style it and wear it. The only thing I will be looking for next is longevity, have a plan for this wig to be my every day a wig

The hair is so beautiful and it came pre plucked like it said it would! I can’t wait to install and order more form this company. Thank you i am so excited

So Happy I got the package as early as possible and it looks so fabulous will 100% recommend it .