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Richard Abbotts

10 May 2023, 22:34

  • 1 Review
  • GB

Verified

Professional, knowledgeable and Approachable.

I recently got in touch about finding a property however had some specificities due to work demands and family life. I was in contact with a gentleman named Rowan who exceeded my exceptions with his friendly demeanour and clearly extensive knowledge of the market. Rowan guided me through the process step by step in language I could understand and was nothing but professional yet approachable. I would highly recommend Good Move and all their attentive staff to anyone looking for an easy transition buying or selling their home.

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Steve

10 May 2023, 21:27

  • 1 Review
  • GB

Verified

Professional and knowledgeable team.

Professional approach from the team. Rowan explained the whole process to me in a very professional manner and offered fantastic advice. Would highly recommend to all property owners looking for a trustworthy company

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R Ray

10 May 2023, 21:19

  • 1 Review
  • GB

Verified

As simple as a house sale can be

As simple as a house sale can be Right from the start we got a valuation that was close to what we were expecting and the price we got in the end was fair given the condition and how quickly we needed to sell to get in to our new house. Everything was handled at the right pace and we were kept updated at each step to manage our expectations. A special mention to Greg and Ross who were always available at the other end of the phone and promptly replied to emails. Thank you. I would highly recommend Goodmove.

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Frances Clarke

10 May 2023, 04:49

  • 1 Review
  • GB

Verified

Not as it seems!

They offer cash purchases, and I already knew that these sorts of outfits offer around 25% below valuation. However, they don't buy London property for cash apparently. However, went along with the valuation and signed an offer & acceptance form, which has a 14 day cooling off period as not made face to face. They send a surveyor, who fails to report that I have a garage, my house hasn't had subsidence like the one they start to try and compare it with in order to re-negotiate the valuation downwards, even though they've already agreed it, and I have planning permission for a loft conversion and extension, as well as the addition of the garage! So no, I refuse to reduce the valuation by 35k, which is already low anyway. A few days later, they've managed to find 3 investors who want to view this Friday apparently, but the cooling off period on the signed agreement finishes on the Thursday, so is it coincidental that they want to do the viewings the day after the cooling off period expires? Then what? argue the price further? It wasn't worth the risk for me, and I've decided I'd rather pocket the extra 150k+ that my property is worth for myself. Just to add, I was never asked for any ID, the property could belong to anyone and not necessarily me, because they hadn't asked for any forms of ID such as passport, bank statement, utility bill etc, which an estate agent would do of course under the MAR regs. Shame, I was interested to try this out, and had it been a cash purchase as advertised, to enable a quick move to something I was interested in, this review could have been very different. I have subsequently been contacted by Ross this morning from the company asking me if I would remove my review and they would offer me free marketing services to sell my house, I declined, he then said he would provide a £350 voucher, I said I don't accept bribes. I have since looked at other peoples reviews and feel heartened to know that this was not a lone experience, but that others have had similar encounters. On reading some peoples experiences, I'm glad I withdrew as I'm almost certain I would have been played further on price now.

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N V

03 May 2023, 21:43

  • 1 Review
  • GB

Verified

I spoke to Gregg who was so helpful and…

I spoke to Gregg who was so helpful and knowledgeable in explaining how the company works unfortunately the price would have been to low but Greggs advice regarding my property was so helpful a credit to your company thank you Gregg

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Paul Franklin

02 May 2023, 17:41

  • 1 Review
  • GB

Verified

Really helpful team

Really helpful team. Max knows his stuff. Quick to access everything and give really useful context and insight.

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JACQUELINE YOUNG

01 May 2023, 15:06

  • 1 Review
  • GB

Verified

Greg from good move has been amazing

Greg from good move has been amazing, helped me every step of the way when selling my house. I wouldn't have been able to do it without him. I have never sold a property before and greg took all the stress away and made it so easy.

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Darryl Brooks

28 April 2023, 17:23

  • 1 Review
  • GB

Verified

The guy I talked to was brilliant and…

The guy I talked to was brilliant and gave me great advice, and was very honest👍

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GC

28 April 2023, 03:18

  • 1 Review
  • GB

Verified

Thanks Max

Thanks Max! Very professional and knowledgeable!

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Pete Joiner

24 April 2023, 18:41

  • 1 Review
  • GB

Verified

Efficient service

Dalia from Goodmove made the whole process of selling our house smooth and efficient. Great communication throughout. Thank you