Thank you Ella for your pleasant and completely professional service. I’m delighted with the outcome as moving house in the middle of a gas price hike is daunting! Excellent!

It was a pleasure to talk to Ryan he was extremely helpful and took the time listen to some one who know little about these things.

Very professional and polite, resolved my issue fast.

I had a lively chat with the customer relations representative who was courteous and knowledgeable. She (Kemi) was efficient and dealt effectively with my dual energy billing issues. I was utterly satisfied with the service.

Fantastic customer service. Marvin was really personable and helpful and not at all pushy. He made the whole process super simple and easy to switch, thank you Marvin.

Serina was very patient

Spoke to Chris this morning he sorted everything out and explained so clearly and I was very happy with that .Thankyou

Umar helped me work out what was best for my specific set of circumstances! He was very patient and attentive and sorted it all out in no time! Thank you!!! :-)

Nick was very professional and friendly right from the start of the call. He knew i was anxious about my energy payments/supplier and he made me feel at ease instantly. He was extremely helpful and took time to explain everything to me. Thank you so much Nick for being so understanding x

Everything was carefully elucidated to me and was very friendly.