Did not supply product
Did not supply product, poor communication. Would not recommend
fine
Flawless everything fine!
Rubbish,order never arrived.
Rubbish,order never arrived.
My experience was better than some others’
GP supplies managed to supply me with various cleaning products during the pandemic. There were a few products that later became unavailable and GP supplies asked me if I would opt for a replacement or refund via email. No problems with my purchase. Thank you GP Supplies. I did not ring them so I could not comment on their telephone customer service.
Delayed delivery by 3 months
Delayed delivery by 3 months, and then send out products with extremely short shelf life of 6 months, when previous supplies from other suppliers have lasted over 1 year. Customer service unwilling to do anything about it
Very poor communication
Very poor communication. No reply to my emails. Waited for 6 weeks then I just cancelled my order as GP Supplies could not give me any reassurance when they could fulfil my order. I have sourced supplies elsewhere. Wont be using your company again.
lack response
lack response, no communication
I still received my order even through…
I still received my order even through this pandemic, products were great thank you.
Poor customer sevice as they didnt…
Poor customer sevice as they didnt reply to my email when i asked them for a refund for items i didnt get from my order. They then sent me anither version of the product which i have no idea if it was cheaper than the original i had ordered. I wont be using them again.
Just reiterating a lot of other…
Just reiterating a lot of other negative comments. Order placed on 24th April, no acknowledgement received, apart from the paypal confirmation from paypal. They do not answer phones or emails and I will now contact paypal to recover my money. If you read this, avoid this company they are out to pick your pocket quite literally! @ GP admin - no point in sending what seems to be your default response, please forward your order number because I haven’t received one! I’ve already logged my query with you including my Paypal confirmation but yet to receive any form of reply.