Great service

Beautiful flowers- just perfect

Flowers are stunning! Packaging is beautiful. Customer for life.

Great selection and very high quality. Excellent follow-up to send long distance with photo of flowers delivered.

I've ordered 3x previously and been very satisfied with the product, however the service seems to be going downhill at least in DC. I asked to confirm a specific color range for a bouquet ( I know it is not exact to photo) and requested "no dark Fall colors". The bouquet arrived replete with oranges and burgundy rather than the brights requested. It took more than 10 minutes to place the call as the service agent was having language difficulties, or it was simply hard to hear because she had a barking dog in the background the entire time, all of which to say the recipient ended up with a grammatically incorrect note card. I repeated it and spelled it multiple times and she said "I know I know" and still got it wrong. When I brought all this to the attention of customer service, I was asked to send a photo of the bouquet which perplexed me as they had sent me a photo, which is how I know the colors were incorrect. This led to multiple back and forths with customer service automated responses asking me to send back the photo that they had sent me to begin with. Ode started out as a great idea but clearly in trying to save money by offshoring customer service the quality has really dropped. Urban Stems here I come.

Good website easy to use, accurate delivery and recipient extremely pleased with the bouquet.

We chose “Amelia”on line and asked it to be delivered to our daughter in law for a special occasion. Not only did we receive an email to confirm that it had been delivered but we also got a picture of the bouquet . It was beautiful and Lisa was delighted. We recommend Ode à la rose !Merci beaucoup pour cet excellent service.

Ordering was easy, the selections were wonderful, twice now the delivery date and time were spot on— in fact. Highly recommend it!!

I ordered flowers to send as a condolence gift. They used the wrong vase and sent a fake photo to me of the flowers they sent, my friend received them and sent me a photo and they looked 3 days old upon arrival. Do not splurge on this florist it’s not worth it at ALL!!!! Their manager was rude and condescending.