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Celeste Jackson

19 June 2020, 07:10

  • 1 Review
  • US

Verified

Charlton was amazing!!!!!

Charlton was amazing!!!!!! He was so patient and kind. He explained everything precisely. He helped me change my flights and now our trip will be better than ever. He saved me so much money!!! Very accommodating!!! Thank you,Thank you!!!!!

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Heidi Demers

19 June 2020, 07:02

  • 1 Review
  • US

Verified

Sylvia 1012 was great a great help!

Sylvia 1012 was great a great help!

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Isaac Barnett

19 June 2020, 06:34

  • 1 Review
  • US

Verified

Amanda Brooks at Ext 406 was very…

Amanda Brooks at Ext 406 was very helpful and knows her job well. I would recommend speaking to her everytime.

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Kalin Nehrenz

19 June 2020, 06:05

  • 1 Review
  • US

Verified

They cancelled my flight & I waited 53 minutes on hold to be rushed off the phone

I waited 53 minutes on hold to discuss a flight I booked in March for July and when I called American Airlines they said the flight was immediately cancelled right after booking. MyFlightSearch did not communicate this to me at all, but of course still charged my card for the flight. Once I was able to get ahold of them today, the man I spoke with tried saying I cancelled it. I had to again explain “NO I booked it and you guys immediately cancelled my flight with no communication to me whatsoever but still charged me so I would like a refund.” He responded “okay it is already cancelled have a good day goodbye“ and I again respond, “NO NO NO. YOU cancelled my flight without telling me now I want a refund.” So he responds, “okay your refund is being issued goodbye.” And I AGAIN say, “NO NO NO when will this be refunded to my account” he quickly responds “it takes time ma’am okay” I responded, “okay sir how much time?” He responds, “about 14 days okay, okay goodbye” Not only do these people NOT communicate issues with tour flight, they are willing to charge you regardless hoping you won’t notice then when you call and patiently wait 53 minutes they rush you off the phone. If I do not get my money back I will be contact small claims and the BBB. DO NOT USE THIS COMPANY!!!!

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Isabella

19 June 2020, 05:36

  • 1 Review
  • US

Verified

588857

Great customer service, got my ticket very fast! Would definitely recommend

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Shivani Thakur

19 June 2020, 05:17

  • 1 Review
  • CA

Verified

This young man (Reilly) helped me with…

This young man (Reilly) helped me with my bookings and did a very good job of getting me the rate I was looking for. I would recommend using his company to any professional looking for a trustworthy company and a compassionate professional person to help them.

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shubham verma

19 June 2020, 05:05

  • 1 Review
  • DE

Verified

The experience was really good

The experience was really good. I will use it in future

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Subham Chakrabarty

19 June 2020, 05:03

  • 1 Review
  • DE

Verified

Its good one

Its good one, I will definitely recommend others.

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Elissa Beatong

19 June 2020, 01:48

  • 1 Review
  • US

Verified

Sylvia 1012

Sylvia 1012 My experience with Sylvia was excellent.

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Upasna Balyan

18 June 2020, 23:13

  • 1 Review
  • SE

Verified

I got my flight booked through myflightsearch.com

I got my flight booked through myflightsearch.com but the booking didn't get complete, though payment was processed. I contacted customer service and providentially, issue was resolved in no-time with a fresh ticket in next two hours. Cheers to the prompt service offered.