I originally had a problem with both the company and the customer service people who made no effort to fix it. However Victor at MyFlightSearch was the one person who reached out the next day and rectified the problem. Unlike the previous people we had dealt with the day before from MyFlightSearch.com, Victor apologized for what had happened to us. Victor was courteous and got my husband a new flight and followed up diligently to make sure everything was done to right the wrong. Victor is definitely an asset to this company and he saved the day for us. Thank you Victor. Five stars for Victor at MyFlightSearch.com

Ellie (Simran) was an excellent and very nice agent to work with...she made my life easier knowing my son can get back home for Christmas...(his first flight was cancelled because he didn't pay attention to his emails). Thank you Ellie. Booking # 410407 Summer

Great expertise and very fast customer service Johnson

Ben was great

During booking, it was realized after that I had booked for the incorrect date, Ben helped my cancel the ticket with a full refund so that I could fly my son home for Christmas with a new ticket -Audrey

Johnson from the customer service team was able to solve my problem. I got my ticket credit thanks to him.

great service

Victor and George helped me out quickly and easily. They listened attentively. Their accuracy in receiving/repeating back postal codes and numbers over the phone was perfect in both cases. They used the phonetic alphabet for clarity. George did not overcharge me but gave 2 or 3 solutions that I was able to decide on. What happened was: I made an error booking my flight. I booked the wrong one. As soon as I recognized my mistake, I called and George called his superior right away to cancel the flight I'd just booked. While we were still on the phone booking the correct flight for me, Victor called leaving an urgent message. It was to tell me my flight was cancelled and was there anything else he could do for me. Wow! Talk about lightning-fast customer service! He shared he'd just gotten a call from one of his superiors to cancel the flight so that's what he needed me to confirm - which one to cancel. And he got it exactly right. Bless you all! Blessings upon your business this holiday season. May the Peace of God transform your hearts and minds in Christ Jesus. Sincerely, Penny Hanslien 587-896-5494

Thank you so much. I spoke with a few different agents and they seemed very busy and not helpful but when Sabby Picked up my call she was amazing and worked very hard to try and fix my flight dates and when that wasn’t possible she then helped me get my money refunded. This makes me want to use your website again to make my next airline purchase because of her type of service. Thank you Sabby for caring about people and doing an amazing job!!

Thank you for your great help Ben.